Centre Manager

Job Role : Centre ManagerLocation : Dunedin, Otago RegionPay Rate : $30-$35

Are you passionate about cars and experienced in managing a busy automotive service centre?

We are looking for a full-time Centre Manager to lead our professional team specialising in car detailing, grooming, window tinting, painting, Ceramic Ro coating, and vinyl wrapping.

About the Company :

We are a trusted name in the automotive detailing industry, known for delivering exceptional vehicle presentation and enhancement services.

From full interior and exterior detailing to paint correction, protective coatings, tinting, and custom wraps — we pride ourselves on top-quality workmanship and superior customer service.

About the Role :

As the Centre Manager, you will oversee the daily operations of our detailing and enhancement centre, ensuring smooth workflow, quality service delivery, and customer satisfaction.

You will manage a skilled team, maintain efficiency, and ensure that every vehicle leaves our centre in immaculate condition.

Key Responsibilities :

Oversee daily operations across detailing, tinting, wrapping, and painting services

Provide direction and feedback to team members and assist with recruitment and training of new staff

Manage, motivate, and develop staff to ensure high performance and a positive team culture

Deliver excellent customer service by handling client inquiries, quotes, and bookings professionally

Plan and implement after-sales services to follow up on customer satisfaction, ensure service quality, and identify areas for improvement

Liaise with suppliers, service agents, and customers to understand and meet expectations regarding detailing standards and turnaround times

Monitor quality control to ensure all vehicles meet company presentation standards

Manage stock levels of detailing products and consumables

Ensure compliance with health and safety and workplace policies

Assist management with performance reporting and business development initiatives

Skills and Experience :

Proven experience of minimum two years of management or a diploma or higher in management / business / relevant industry.

Experience in the automotive detailing or service industry preferred

Strong understanding of detailing, tinting, wrapping, paint protection, and ceramic coating processes & knowledge of CeramicPro or similar coating products is an advantage

Excellent leadership, communication, and organisational skills

Ability to multitask and work efficiently in a fast-paced environment

Customer-focused approach with high attention to detail

What We Offer :

Competitive salary based on experience

Opportunity to manage a growing and reputable automotive detailing centre

Supportive and collaborative work environment

If you're a hands-on, customer-focused leader who takes pride in vehicle presentation and team success, we'd love to hear from you.

Apply now by sending your CV and cover letter, explaining why you are the best fit for the above role.

New Zealand residents and citizens will be preferred for this role.

Please also mention your right to work in New Zealand.