Client Services Director

AsiaCiti Cook Islands, a distinguished member of the Asiaciti Trust Group, is seeking a Client Services Director to join their leadership team in the Cook Islands. This senior-level opportunity places you at the heart of one of the Asia Pacific region’s most respected international fiduciary service providers, renowned for its family ownership, deep-rooted expertise, and global reach.

As a key figure within the local board, you will play an instrumental role in shaping client experiences, driving governance standards, and supporting the Managing Director in both strategic and hands-on capacities. The position offers a unique blend of high-level influence and direct involvement, allowing you to make a tangible impact on both client outcomes and business growth.

What you’ll do :

As a Client Services Director at AsiaCiti Cook Islands, you’ll oversee fiduciary services for high-profile international clientele. Your responsibilities include :

• Delivering comprehensive trust and corporate administration services to high-net-worth and ultra-high-net-worth clients.
• Serving as the primary contact for clients, managing complex trust and corporate structures with expert guidance.
• Driving business development through proactive engagement with referrers, intermediaries, and prospects; supporting marketing initiatives.
• Leading and mentoring staff to meet company goals while ensuring excellence in client service and regulatory compliance.
• Overseeing or coordinating the drafting of key documents such as trust deeds, letters of wishes, and resolutions.
• Ensuring compliance in client onboarding, due diligence collection, transaction processing, and periodic file reviews.
• Maintaining accurate client data within internal systems to support informed decision-making.
• Managing revenue-related activities, including invoicing, fee collection, and financial oversight.
• Supporting strategic planning and implementation at both local and group levels.
• Holding directorships or other corporate positions for group or client entities as required.

What you bring :

What sets this company apart :

AsiaCiti Trust Group stands out as one of Asia Pacific’s leading international fiduciary service providers thanks to its long-standing heritage dating back over four decades. With operations spanning Singapore, Hong Kong, Cook Islands, Nevis, New Zealand, Samoa and Panama - and additional presence in Dubai, the Group offers unparalleled access to global markets while retaining the warmth of a family-owned business. Employees benefit from working alongside highly qualified professionals including chartered accountants, lawyers and estate practitioners who share their specialist knowledge generously. At AsiaCiti Cook Islands you’ll find an inclusive workplace where collaboration is encouraged; everyone’s contribution is valued regardless of background or tenure. The supportive leadership fosters professional growth through ongoing training opportunities while promoting work-life balance wherever possible

What's next :

If you are ready to take on this rewarding executive opportunity where your expertise will be valued by colleagues and clients alike, we encourage you to explore this role further today.

Apply today by clicking on the link provided - your next career chapter awaits at AsiaCiti Cook Islands.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Willy McBride on .

About the job

Contract Type : Perm

Focus : Custody & Trust

Workplace Type : On-site

Experience Level : Senior Management

Location : Auckland CBD

Contract Type : Perm

Specialism : Risk & Compliance

Focus : Custody & Trust

Industry : Banking

Salary : Negotiable

Workplace Type : On-site

Experience Level : Senior Management

Location : Auckland CBD

FULL_TIME

Job Reference : 7DDN7E-5C054BEA

Date posted : 21 August 2025

Consultant : Willy McBride

auckland risk-and-compliance / custody-and-trust -20 banking Auckland CBD Auckland NZ 1010 Robert Walters true

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