Media Client Service Director

FCB AotearoaMedia Client Service DirectorAuckland | Full-timeAt FCB Aotearoa, we're not just a full service creative and media agency — we're The Change Agency.

We believe in creativity with purpose : sparking meaningful, memorable change for our clients, our industry, and Aotearoa.

And we know that real change only happens through true collaboration — with each other, and with our clients.We're on the lookout for a Media Client Service Director to play a key role in leading client relationships, guiding integrated media strategies, and shaping work that makes a difference.

This is a senior role, perfect for someone who brings both strategic vision and a steady, approachable leadership style.What you'll doBuild strong, enduring client partnerships, acting as a trusted advisor and sounding board.Lead the development and delivery of integrated media strategies that drive impact.Identify opportunities for growth and innovation, keeping our clients (and our agency) ahead of the curve.Balance the big picture with the details — ensuring work is delivered brilliantly, every time.Mentor and grow our media client service team, helping them thrive in their careers.Keep a close eye on commercial performance — ensuring creativity and effectiveness go hand in hand.What you'll bringSenior experience in client leadership within a media agency environment.Strong knowledge of media planning and buying across traditional, digital, and emerging channels.A proven ability to navigate complex client needs with confidence and clarity.Commercial acumen — comfortable managing budgets, forecasting, and spotting growth opportunities.A leadership style that inspires collaboration, trust, and energy.Curiosity and a love of change — always looking for new ways media can influence culture and business.We're a big agency with a big mission : to make change that matters.

At FCB Aotearoa, you'll work on iconic clients and high-profile campaigns, alongside some of the best in the business.

But you'll also find a culture that's genuinely supportive, where we celebrate wins together, back each other through challenges, and believe balance is key to doing our best work.If you're ready to bring your expertise, energy, and leadership to an agency that's all about meaningful change, we'd love to hear from you.This is an Auckland based role, working from our humming, creative and dynamic office in central Freemans Bay.

We're a tight-knit team of 145+ diverse, talented, passionate humans.

FCB are, and always will be, advocates for a diverse, equitable and inclusive culture for all team members.Sound exciting?

It is.

Apply with your CV and cover letter, answering our screening questions.

We'd love to meet you.

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