Talent.com
This job offer is not available in your country.
Patient Service Representative, Community Central

Patient Service Representative, Community Central

New Zealand GovernmentAuckland, Auckland, New Zealand
12 days ago
Job description

## Mo tenei turanga mahi | About this role

  • Join a Team That Makes a Real Impact Every Single Day
  • Embrace Variety No Two Days Are Ever the SameHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
  • About the Role
  • We have a Patient Service Representative position available within our administrative team, supporting patients, whanau, and communities across the Counties Manukau District.Based at 15 Lambie Drive, youll be part of a multidisciplinary team of clinicians and administrators.

Community Central serves as the central hub for referrals, allocation, and coordination of Community Health Services.

Our goal is to ensure a seamless, transparent journey for patients, from referral through to service delivery, with a strong focus on exceptional customer service and patient experience.This is a full time position working 40 hours per week, shifts rostered between 8 : 00 AM and 6 : 00 PM, Monday to Sunday.

  • About You
  • We are looking for adaptable professional who thrive in fast-paced, evolving environments and can manage competing priorities while maintaining high standards of service.Ideal candidate will have :
  • Minimum 1 years customer service experience
  • At least 1 years clerical experience in a healthcare or similar setting
  • Proven ability to meet deadlines in a dynamic, high-expectation environment
  • Excellent telephone etiquette and strong communication skillsThe salary will be based on the PSA National Health Administrative Workers Collective Agreement
  • Working at Health New Zealand
  • Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand.
  • We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community

  • We welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.
  • How to Apply
  • To apply please click Apply now.
  • All applications must be submitted through our online careers portal.

    To review the position description please or for more information please contact Tangi Namulauulu in the Recruitment Centre on email

  • Closing Date : 18th September 2025
  • | Location : | Auckland |
  • #J-18808-Ljbffr

    Create a job alert for this search

    Service Representative • Auckland, Auckland, New Zealand

    Related jobs
    • Promoted
    • New!
    Technical Support Analyst - Workflow & Doc Comms

    Technical Support Analyst - Workflow & Doc Comms

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    Technical Support Analyst - Workflow & Doc Comms.Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.We provide e...Show moreLast updated: 12 hours ago
    • Promoted
    Patient Services Rep (Float Team Prn)

    Patient Services Rep (Float Team Prn)

    Cooper University Health CareAuckland, New Zealand
    About UsAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team.Our extraordinary professionals are continuously discovering clinical innovation...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Takapuna

    Customer Service Representative - Takapuna

    Amplifon AgAuckland, New Zealand
    AUCKLAND, New ZealandJob InfoJob Category Client AdvisorContract Type Permanent ContractJob DescriptionDilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiolo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Executive Assistant, Specialist Community Health Services

    Executive Assistant, Specialist Community Health Services

    Te Whatu Ora - Health New Zealand Counties ManukauAuckland, Auckland, New Zealand
    Executive Assistant, Specialist Community Health Services.Step into a role filled with variety and purpose, where every day you make a meaningful difference. Health New Zealand | Te Whatu Ora is fir...Show moreLast updated: 12 hours ago
    • Promoted
    Senior Pharmacy Technician - Community Services

    Senior Pharmacy Technician - Community Services

    Te Whatu Ora - Health New Zealand WaikatoWaikato, Auckland, New Zealand
    Senior Pharmacy Technician - Community Services.Waikato Hospital- Pharmacy on Meade.Permanent Full time- Monday to Friday 8am-5 : 30pm, rostered Saturday 9 : 30am-2pm. Pharmacy on Meade, right in the he...Show moreLast updated: 1 day ago
    • Promoted
    Customer Services Representative

    Customer Services Representative

    Ucc Coffee Australia & New ZealandAuckland, New Zealand
    Our Customer Service team at UCC Coffee is looking for two new team members — one to join us full-time, and another to join on a 3-month fixed-term contract to help navigate a peak period of volume...Show moreLast updated: 22 days ago
    • Promoted
    Clinical Leader - Health Services Connection Centre

    Clinical Leader - Health Services Connection Centre

    Te Whatu Ora - Health New Zealand WaitemataAuckland, New Zealand
    OverviewClinical Leader - Health Services Connection CentreBased at Greenlane Clinical CentreHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is co...Show moreLast updated: 1 day ago
    • Promoted
    Oral Health Therapists | New Zealand

    Oral Health Therapists | New Zealand

    Abano Healthcare GroupAuckland, Auckland, New Zealand
    Site Location : Auckland Support Office - Clinical.New Zealand’s largest dental network and a key part of Abano Healthcare. With over 125 practices across the country, Lumino provides a wide range of...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Category Manager - Medical Products

    Category Manager - Medical Products

    StjohnWorkFromHome, Auckland, New Zealand
    Hato Hone St John has been serving New Zealanders and working to save lives since 1885.As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helpi...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Technical Support Analyst - Laboratory

    Technical Support Analyst - Laboratory

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community heal...Show moreLast updated: 12 hours ago
    • Promoted
    Customer Service Representative - Contact Centre

    Customer Service Representative - Contact Centre

    Westpac New ZealandAuckland, New Zealand
    OverviewCustomer Service Representative – Contact Centre ServiceFull Time, Permanent37.Based at Takutai Square | Britomart | Tamaki Makaurau CBDAbout The RoleAre you ready to take your customer ser...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Service Foods LtdAuckland, Auckland, New Zealand
    Join a fast-paced, customer-focused team at Service Foods!.We are looking for an experienced and reliable Customer Service Representative to join our Afternoon CSR team in Mangere, Auckland.Mō te t...Show moreLast updated: 13 days ago
    • Promoted
    Customer Service representative

    Customer Service representative

    Bhinder Investments LimitedAuckland City, Auckland, New Zealand
    We are looking for Customer Service Representatives for our retail store located in Auckland City.Processing payment and packing orders. Handle customer queries and concerns.Ordering stock and handl...Show moreLast updated: 17 days ago
    • Promoted
    Medical Lead-Adult Community Mental Health Services

    Medical Lead-Adult Community Mental Health Services

    New Zealand GovernmentAuckland, Auckland, New Zealand
    Medical Lead-Adult Community Mental Health Services at Te Whatu Ora - Health New Zealand Te Toka Tumai Auckland, Auckland. This is a part time leadership role of 0.FTE with the understanding the suc...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    National Director, Digital Services and Technology

    National Director, Digital Services and Technology

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    National Director, Digital Services and Technology.Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to New Zealanders.We provide essential...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Manager Immunisations - Prevention - NPHS

    Manager Immunisations - Prevention - NPHS

    Kiwi Health JobsWorkFromHome, Auckland, New Zealand
    Manager Immunisations - Prevention - NPHS.Contribute to transforming the future of health in this key leadership role.Location : Flexible – anywhere in Aotearoa. Health New Zealand | Te Whatu Ora is ...Show moreLast updated: 12 hours ago
    • Promoted
    Customer Service Representative - Takapuna

    Customer Service Representative - Takapuna

    AmplifonAuckland, Auckland, New Zealand
    Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology servicesin New Zealand for over 50 years. We have 20 clinics nationwide and consider customer service...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Takapuna

    Customer Service Representative - Takapuna

    New Zealand CricketAuckland, Auckland, New Zealand
    Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years. We have 20 clinics nationwide and consider customer servic...Show moreLast updated: 5 days ago