Business Centre Manager - Small Business

Business Centre Manager - Small Business

At ASB, the customer is at the heart of everything we do. Our Business Banking team are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals and ambitions.

We are looking for a Business Centre Manager to join ourBusiness Banking teamwhere you will lead and coach a team of Business Banking Assistants and Business Banking Specialists.

As the Business Centre Manager, you will lead from the front providing hands on guidance to ensure your team maintains a high level of service to our customers and that our customers' needs are met. Your key responsibilities will be maintaining an engaged team that fosters teamwork and enabling our people to develop both personally and professionally through effective coaching and mentoring.

This role is available country wide. To find more about the role, call Hayden Pierce (National Manager Business Centre) .

Ō pūkenga | About you :

We're looking for someone who is a passionate people leader; knowing how to get the best from your team through your proven capability of effective leadership, coaching and mentoring. You'll have a business banking background with existing lending experience and come with a solid background in customer relationship management.

Your interpersonal and effective communication skills will ensure you successfully manage and develop your team, help drive needs-based solutions for customers and deal appropriately with any customer escalations around business and home lending. As no two days are ever the same, you will be highly organised with strong time management skills however your ability to be flexible and think on your feet is a must.

This is a great opportunity to be involved so even if you don't meet all of the criteria, if Business Banking is an area you are passionate about and you're ready for a step up, we would love to hear from you.

Te mahi ki ASB | Working for ASB :

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles and parental benefits.

For more information see the attached position description, please note that all applications must be received via our careers site online.

Me pēhea te tono | How to apply?

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you! You're also welcome to reach out to Hayden Pierce for an initial confidential conversation.

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.

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