Research Manager

Research Manager at AA New Zealand

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we’re one of New Zealand’s most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our Members and customers need.

As we continue this growth journey, we have an opportunity for a Research Manager to come onboard to lead a game-changing External Market Research function at the heart of AA’s Marketing Insights and Analytics Team.

What You’ll Be Doing | Mō te Tūranga

This is a pivotal role where you’ll lead and shape the AA’s External Market Research function into a true Centre of Excellence. You’ll be responsible for delivering high-impact qualitative and quantitative research that informs strategic decisions across AA’s businesses and joint ventures. Acting as the internal expert, you’ll ensure transparency, efficiency, and cross-functional value in every project, while tailoring insights to meet the unique needs of internal stakeholders. From managing supplier relationships to embedding best practices and driving innovation in research methodologies, this role is all about turning market intelligence into business advantage.

About You | Mōu

We’re looking for a market research professional with a strong command of both qualitative and quantitative techniques, backed by expertise in tools like SPSS, Alchemer, Qualtrics, and business reporting platforms such as SAS, MySQL, Tableau, and Power BI. A relevant tertiary qualification in Marketing, Statistics, or a related field will support your technical foundation, while your ability to think critically, solve problems, and communicate insights clearly will set you apart. You’ll thrive under pressure, manage multiple deadlines with precision, and collaborate seamlessly across teams. If you’re methodical, detail-oriented, and passionate about turning data into meaningful stories that drive business decisions, this role offers the perfect platform to make an impact.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Ready to lead with impact and shape the future of market intelligence at AA? Step into a high-profile role where your expertise will drive strategic decisions, elevate research standards, and influence business outcomes. If you're driven by insight, precision, and innovation—apply now and make your mark.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Consumer Services

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