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Front of House & Office Administrator (Tautawhi Manuhiri & Tau Kōnae)

Front of House & Office Administrator (Tautawhi Manuhiri & Tau Kōnae)

Brannigans Consulting LimitedChristchurch, Canterbury, New Zealand
1 day ago
Job description

Aviva is looking for an energetic, professional, and compassionate Front of House & Office Administrator to provide exceptional reception services and support smooth daily operations across Aviva’s Christchurch hub and satellite offices.

In this role, you’ll be the first point of contact for visitors and whai ora, helping them feel welcomed, safe and respected. You’ll also work closely with our Office Manager to maintain a well-organised, clean, and professional workplace, manage essential admin tasks, and contribute to the daily life of a vibrant team.

About the Job

Daily tasks include :

  • Being the friendly and professional face of Aviva at our front desk – greet visitors, answer phones, and manage enquiries
  • Maintain a welcoming and safe reception area (manaakitanga in action)
  • Coordinate meeting rooms and support shared office spaces
  • Manage office supplies, couriers, mail, and inboxes
  • Provide administrative support to the Office Manager and other kaimahi
  • Monitor and assist with office systems, tech, bookings, and fleet vehicles
  • Support Health & Safety practices and emergency readiness (Fire Warden, First Aider)
  • Contribute to compliance reporting, audits, and document management
  • Help maintain strong internal and external working relationships with agencies and stakeholders

About You

You’re approachable, organised and tech-savvy, with a passion for supporting people and creating great first impressions. Whether you’re greeting whai ora at the door or ensuring a meeting room is ready, you take pride in the small things that help others thrive.

We are looking for :

  • 2–3 years’ experience in admin, front desk, or customer service
  • Relevant qualification in Business Admin (or similar) is a bonus
  • Strong Microsoft Office and database skills (Teams, Outlook, Word, etc.)
  • Confidence handling phone systems, reception, and coordinating bookings
  • Willingness to be trained in First Aid, Fire Warden, Health & Safety
  • Excellent interpersonal and written communication skills
  • Calm, solutions-focused attitude and a commitment to teamwork
  • An understanding of (or willingness to learn about) Te Tiriti o Waitangi and tikanga Māori
  • Full NZ driver’s licence
  • A commitment to Aviva’s vision : a life free from violence
  • About Aviva

    Aviva is a not-for-profit social change agency working to break the cycle of family and sexual violence. We offer holistic, trauma-informed support to individuals and whānau across Canterbury, from crisis intervention to safe housing, education, peer support, and more

    Why Work With Us

    Work for social change – support a mission to eliminate family and sexual violence

    Inclusive, respectful, and culturally responsive environment

    Be valued for who you are – bring your whole self to work

    Opportunity to grow – training provided in First Aid, Health & Safety, Te Tiriti o Waitangi and more

    Supportive team culture – where aroha, pono and tika guide everything we do

    If you’re ready to bring your manaakitanga, organisation, and energy to a role that makes a difference, we want to hear from you.

    #J-18808-Ljbffr

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    Office Administrator • Christchurch, Canterbury, New Zealand

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