Sales Coordinator

Step into a dynamic role where you'll have the opportunity to deliver an outstanding customer experience to major account customers.About UsWorkwear Group (WWG) is part of Wesfarmers Industrial & Safety, a division of Wesfarmers, a top 20 ASX listed company with over 100,000 employees.

Housed under the banner of Workwear Group, our three iconic brands - KingGee, Hard Yakka, and NNT - have been delivering workwear since the late 1920s.We are the trusted partner in workwear solutions, manufacturing over seven million units each year.

Our commitment to innovation, market knowledge, pioneering ideas, and sustainability practices sets us apart.We work as one team, putting our customers first and being passionate about our work.

Joining WWG offers an opportunity to thrive in an inspiring, safe, and inclusive community.About the RoleThis role provides an opportunity to deliver exceptional customer service to major account clients.

You will serve as the central administrative and operational contact, utilizing your Excel skills for reporting, backorder management, data management, and process improvements.You will collaborate with Account Managers, Business Development Managers, customer service, e-commerce, and other internal teams to streamline operations, exceed customer expectations, and make a meaningful impact within a supportive environment.Key ResponsibilitiesManage the complete order processing lifecycle, ensuring accuracy and efficiency.Develop and deliver scheduled and contracted reports for customers and sales teams, maintaining records of sales trends and providing insights.Assist with onboarding customers onto our e-commerce ordering portal in collaboration with Account and Business Development Managers.Support sales and customer service teams by assisting with processes, reporting, and operations to enhance customer satisfaction.Identify and implement improvements in administrative and operational processes to reduce inquiries and increase customer satisfaction.Work closely with cross-functional teams to support overall sales success.Ideal CandidateWe value our brands and the people behind our success.

Besides technical skills, we seek team members who demonstrate : A strong work ethic and team commitmentOpenness to coaching, self-reflection, and growthAccountability and willingness to step outside comfort zonesInnovation, risk-taking, and inspiring creative thinkingRelationship-building skills, balancing commercial goals with customer satisfactionHonesty, integrity, and high ethical standardsMinimum Requirements3+ years administrative experienceProficiency in Excel (Pivot tables, VLOOKUPs, etc.)Confident communicator, capable of questioning and challenging appropriatelyStrong attention to detail and accuracyAbility to work independently and as part of a teamCommitment to integrityWhat We OfferJoin a dedicated team passionate about growth and achievement.

Enjoy flexible work arrangements, a competitive salary, and benefits including discounts on our brands and partner companies.

We support your career development through tailored plans, recognition programs, wellness initiatives, and learning resources.

We are committed to fostering a safe, inclusive environment that celebrates diversity and promotes belonging.Follow us on LinkedIn or visit our careers page for more opportunities : you for your interest in Workwear Group.

Due to high application volumes, only shortlisted candidates will be contacted.

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