Customer Service Team Member

Overview

This is your opportunity to join Nelson's leading home improvement store.

Put your excellent customer service skills to work and become part of our successful team.

Based at the customer service desk and at the checkouts, you will be responsible for serving customers on the checkouts, assisting with queries at the customer service desk, and also assisting with online and special orders.

We are looking for that special person keen to provide outstanding customer service to every customer whether it's face to face, online, or over the phone.

This role does involve some shift supervision and opening and closing shifts for the customer service and checkouts teams.

Responsibilities

Serve customers on checkouts

Assist with queries at the customer service desk

Assist with online and special orders

Provide outstanding customer service to customers face to face, online, or over the phone

Support shift supervision and manage opening and closing shifts for the customer service and checkouts teams

Qualifications

A passion for customer service excellence

Bright and bubbly personality

Excellent communication skills

A team player

Good computer skills to learn various Mitre 10 systems

Organised and reliable with good time management skills

A high level of accuracy and attention to detail

A quick and alert mind with the ability to adapt and be flexible

A willingness to learn

Culture & Benefits

Our culture – We have a fantastic culture and support network, a vibrant social club, staff buying privileges and team wellness support programs.

Regular team BBQs at work are the norm so come and join our family atmosphere!

Role Details

This is a 32 hour per week role, Wednesday to Saturday.

Please apply via this website.

#J-18808-Ljbffr