Customer Operations Representative (Full-Time, Fixed-Term)

Location :

Nelson Airport, Nelson, New Zealand

Position :

Rental Operations Agent (full-time, fixed-term)

Overview

Best of both world where you are not just sitting behind a desk all day!

Based at

Nelson Airport

, we have a full-time, fixed-term position available for someone who has exceptional customer service skills and isn't afraid of hard work.

We operate 7 days a week, on a rotating roster, so there will be a requirement to work early mornings (from 7 am), afternoons, nights (until 10 pm), weekends and public holidays as required.

For this position days off will be Friday and Saturday with shifts on all other days.

Contract details

Permanent, Full-Time 40-hours per week

(5 x 8-hour shifts per week)

Fixed term until 18 / 10 / 2026

Entry level role with training provided

Supportive, friendly, and caring culture

Large, Stable, well-known international company

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business.

This varied role covers both our front and back of house operations.

On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

You will also inspect vehicles for damages and maintenance issues, drive and park our cars, and clean vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer

$25.11 per hour

, plus increase your earnings with our sales incentive scheme.

Uniform and parking provided.

Wellbeing programme incl.

life insurance, discounted health insurance and superannuation options

Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

Full training provided to help you achieve your goals & reach your potential.

What we are looking for

Full, clean, valid class 1 driver's licence

is essential for this role.

Previous experience within retail, hospitality, customer service or similar roles

Ability to work in a fast-paced environment while delivering exceptional customer service.

Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

Ability to follow procedures and adhere to company guidelines and standards.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you!

To put an application forward, please click Apply.

About Avis Budget Group

We don't just rent cars.

We're changing the way people move.

Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Nelson, New Zealand

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