Customer Service Team Member

Overview

This isyour opportunity to join Nelson's leading home improvement store.

Put yourexcellent customer service skills to work and become part of our successfulteam.

Based atthe customer service desk and at the checkouts, you will be responsible for serving customers on the checkouts, assisting with queries at the customer service desk, and also assisting with online and special orders.

We are looking for that special person keen to provideoutstanding customer service to every customer whether its face to face,online, or over the phone.

This role does involve some shift supervision and openingand closing shifts for the customer service and checkouts teams.

Responsibilities

Serve customers on the checkouts and assist with queries at the customer service desk.

Assist with online and special orders.

Provide outstanding customer service to every customer whether face to face, online, or over the phone.

Involve some shift supervision and opening and closing of shifts for the customer service and checkouts teams.

Qualifications / Skills

• A passion for customer service excellence;
• Bright and bubbly personality;
• Excellent communication skills;
• A team player;
• Good computer skills as you will need to learn various Mitre 10 systems;
• Organised, & reliable with good time management skills;
• A high level of accuracy and attention to detail;
• A quick and alert mind, with the ability to adapt and be flexible;

A willingness to learn.

Culture and Benefits

Our culture– We have a fantastic culture and support network, a vibrant social club, staff buying privileges and team wellness support programs.

Regular team BBQs at work are the norm so come and join our family atmosphere!

Job Details

This is a 32 hour per week role, Wednesday to Saturday.

Job no : x14CSCOSept25

Location :

Mitre 10 MEGA Nelson, Nelson, Tasman

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