Senior Business Analyst

We are seeking a talented individual to join our MMB Operations team at Marsh . This role will be based in the Auckland office. This is a hybrid role that has a requirement of working at least three days in the office. This opportunity is offered as a 6-month, fixed term contract.

As a Senior Business Analyst you will be responsible for analysing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. This is a hands-on role that will play a pivotal role in enhancing operational efficiency by thoroughly mapping and documenting existing processes using standardised departmental templates.

You will work closely with operations teams to gather requirements, perform root cause analysis, and foster a culture of continuous improvement. Additionally, this role will support reporting and training efforts to ensure smooth adoption of new processes and improved ways of working. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems.

We will count on you to :

• Collaborate with business stakeholders to understand and document business needs and objectives.
• Analyse current business processes and identify areas for improvement.
• Elicit, document, and manage detailed business requirements and functional specifications.
• Work closely with project managers, developers, and QA teams to ensure requirements are clearly understood and implemented.
• Facilitate workshops, meetings, and presentations to communicate findings and recommendations.
• Create detailed documentation of business requirements, processes, and solutions.
• Monitor project progress and assist in resolving any issues related to requirements.
• Assist in the development of business cases and cost-benefit analyses.

What you need to have :

What makes you stand out :

Why join our team :

Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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