Business Development Manager

illion is the leading provider of trusted data and analytics products and services in Australia, New Zealand and the United Kingdom. illion leverages its consumer and commercial credit registries to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities and government sectors.

How you’ll make a difference

illion TenderLink is recognised as the market leading provider of tender notification services and online tendering technology throughout Australasia.

We are seeking a professional and customer-focused Business Development Manager to join our team. In this role, you will be responsible for assisting with the growth of our subscription base through ensuring customers access the full advantages of the product, managing and growing client relationships, and driving revenue growth.

You will work in close coordination with other internal stakeholders to provide the optimal customer experience for new and existing subscribers, offering a level of customer service which ensures satisfaction and subscription renewal.

Job Description

The value-add things you’ll be doing

Client Onboarding

• Ensure our new clients experience a seamless onboarding process from the online shopping cart, providing training via Teams where necessary.
• Updating CRM with accurate company and user information, reconfirm the plan best matching the client needs and ensure maximum value is provided to each new client by way of the best possible profiles, resulting in the most relevant tender notifications to their specific business.
• Recognise and identify upsell opportunities.
• Provide a smooth transition from subscription activation to on-going customer support and renewal.

Client Relationship Management

Client Retention

Qualifications

The experience and qualifications you’ll need to be successful

Additional Information

Some of our perks

How to Apply

To apply, please click “Apply Now” button.

illion’s values

Wonder what if

We wonder on many levels. About ideas. And about how others see them. We listen with curiosity. Obsess the numbers. And embrace new ways to make data, make a difference

We’re good eggs

Everything we do is built on integrity. We hold ourselves to high standards. And higher principles. We act with good intentions. Taking every opportunity to be that little bit better.

Human. Kind

People are the hart of our products, processes and culture. Our relationships are a gift. We’re inclusive. Measuring the impact of our actions on other’s first. Kindness and humanity prevail.

We all add up

We work wonders when we work together. Our diverse perspectives and backgrounds make us greater than the sum of our parts. We’re one team, where every single one of us counts.

Here at illion, we value diversity and inclusion and believe that we are able to grow and learn better together with a diverse team of employees. By joining illion you'll be part of an inclusive culture that celebrates a diversity of cultures, skill sets, educations and opinions. People from all culturally diverse backgrounds are encouraged to apply.

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