General Manager

We are seeking an experienced and results-driven Rotational Store Manager to oversee and optimise daily operations on alternate days at our flagship petrol station in Henderson ,Auckland.Key Responsibilities :

• Manage the end-to-end operations of the petrol station, develop and implementcompany protocols.
• Develop and implement strategic and operational plans to improve businessperformance, enhance service delivery, reduce operational risks, and ensure long-termprofitability and sustainability
• Manage the financial performance of the business including preparation of budgets,daily and periodic sales analysis, margin monitoring, and cost control initiatives
• Control staffing resources by planning rosters, overseeing recruitment, training,performance management, and ensuring adequate coverage across all operationalareas.
• Determine the product range and retail mix based on customer demand, seasonaltrends, sales performance, and promotional opportunities to maximise turnover andPage 1profitability.
• Oversee stock control processes, including ordering, receiving, merchandising,stocktaking, and minimising loss through effective inventory management systems.
• Drive sales and profitability by planning and implementing retail strategies,promotional campaigns, pricing control, customer service initiatives, and local marketingopportunities.
• Plan and implement advertising and in-store promotional activities to enhance productvisibility, increase customer engagement, and drive sales growth.
• Resolve complex or escalated customer service matters and ensure high standards ofservice delivery and customer satisfaction.
• Monitor full compliance with the Health and Safety at Work Act
• , fuel handlingguidelines, and other applicable regulatory requirements.
• Ensure a safe, clean, and presentable site environment across the forecourt, retailstore, and staff facilities in accordance with operational and brand standards.
• Select and coordinate with suppliers, contractors, and service providers to ensuretimely procurement, equipment maintenance, and compliance with commercial termsand service level expectations.

Requirements :