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General Manager
General ManagerSpv Petroleum Limited • Auckland, Auckland, New Zealand
General Manager

General Manager

Spv Petroleum Limited • Auckland, Auckland, New Zealand
30+ days ago
Job description

We are seeking an experienced and results-driven Rotational Store Manager to oversee and optimise daily operations on alternate days at our flagship petrol station in Henderson ,Auckland.Key Responsibilities :

  • Manage the end-to-end operations of the petrol station, develop and implementcompany protocols.
  • Develop and implement strategic and operational plans to improve businessperformance, enhance service delivery, reduce operational risks, and ensure long-termprofitability and sustainability
  • Manage the financial performance of the business including preparation of budgets,daily and periodic sales analysis, margin monitoring, and cost control initiatives
  • Control staffing resources by planning rosters, overseeing recruitment, training,performance management, and ensuring adequate coverage across all operationalareas.
  • Determine the product range and retail mix based on customer demand, seasonaltrends, sales performance, and promotional opportunities to maximise turnover andPage 1profitability.
  • Oversee stock control processes, including ordering, receiving, merchandising,stocktaking, and minimising loss through effective inventory management systems.
  • Drive sales and profitability by planning and implementing retail strategies,promotional campaigns, pricing control, customer service initiatives, and local marketingopportunities.
  • Plan and implement advertising and in-store promotional activities to enhance productvisibility, increase customer engagement, and drive sales growth.
  • Resolve complex or escalated customer service matters and ensure high standards ofservice delivery and customer satisfaction.
  • Monitor full compliance with the Health and Safety at Work Act
  • , fuel handlingguidelines, and other applicable regulatory requirements.
  • Ensure a safe, clean, and presentable site environment across the forecourt, retailstore, and staff facilities in accordance with operational and brand standards.
  • Select and coordinate with suppliers, contractors, and service providers to ensuretimely procurement, equipment maintenance, and compliance with commercial termsand service level expectations.

Requirements :

  • Tertiary qualification at Level 5 or above in any discipline
  • Work experience in Retail or Customer service or related for12 months or more
  • Demonstrated leadership in managing multi-functional teams within a high- volume, compliance-heavy environment.
  • Demonstrated working knowledge on retail operations and stock control, with a strong track record of effectively managing store functions and enhancing overall performance
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    General Manager • Auckland, Auckland, New Zealand

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