General Manager

We are a fast-growing professional cleaning company based in Auckland CBD. We provide specialist cleaning and maintenance services to commercial kitchens, restaurants, and food businesses across the region.

We are looking for a motivated General Manager to oversee day-to-day operations and drive business growth. We offer a competitive wage of $23.50 - $24.00 / hour and we guaranteed minimum of 30 hours / week.

Key Responsibilities :

• Oversee all aspects of business operations to ensure smooth service delivery and customer satisfaction.
• Coordinate and supervise cleaning teams, including scheduling, training, and performance management.
• Act as the primary contact person for clients and staff, including after-hours support for operational emergencies.
• Plan workflow, manage bookings, and allocate resources efficiently to meet deadlines and quality standards.
• Manage inventory, tools, and cleaning materials — including stock control and purchasing.
• Maintain and strengthen relationships with suppliers and key clients.
• Monitor business costs and assist in preparing budgets and pricing strategies to maximise profitability.
• Ensure compliance with all health, safety, and hygiene standards relevant to commercial kitchen cleaning.
• Resolve customer issues and handle feedback professionally.
• Identify opportunities to improve operational efficiency and contribute to marketing or business development initiatives.

Requirements :