Central Reservations Sales Support

OverviewEstablished in

• , Totally Tourism (TTL) delivers amazing experiences by air, land, and sea with privileged access to outstanding locations.

Our portfolio of interconnected sightseeing and adventure activities includes some of New Zealand's original tourism operations, including The Helicopter Line, Mitre Peak Cruises, Milford Sound Scenic Flights, Glacier Helicopters, Harris Mountains Heli-Ski, Challenge Rafting, and Alpine Guides.Totally Tourism Limited has a rare opportunity for keen self-starters to join the Central Support function at Totally Tourism Limited.

This is an integral function of our business that brings connectivity and consistency in the way we do sales across the company.This is a fixed-term, full-time, Wednesday to Sunday position to support the Reservations Team over the busy summer period Oct to March.We are seeking a hardworking, motivated, and proactive individual with the ability to effectively multitask between the various responsibilities and tasks associated with the central reservations support function.You will become an expert on all products, promotions, booking systems, and customer service functions across all business units of Totally Tourism.This role is to assist with the smooth day-to-day running of all functions of Central Reservations, which includes but is not limited to :

Reservation support

Coordinating phone calls, direct, overflow, after-hours

Online live chat

Stakeholder reservations support and liaison

Administration support

Ensuring that guests experiencing our products are always provided with the highest level of quality service across all touchpoints.

Applicants must have the right to work in New Zealand.If this sounds like the role for you, please APPLY NOW and include the skills and experience you can bring to the position.Responsibilities

Reservation support

Coordinating phone calls, direct, overflow, after-hours

Online live chat

Stakeholder reservations support and liaison

Administration support

Ensuring that guests experiencing our products are always provided with the highest level of quality service across all touchpoints

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