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Shift Supervisor
Shift SupervisorCobra Coffee • Ashburton, Canterbury, New Zealand
Shift Supervisor

Shift Supervisor

Cobra Coffee • Ashburton, Canterbury, New Zealand
1 day ago
Job description

What We Offer

  • 28 days holiday a year (including Bank Holidays)
  • Unlimited brewed coffee & English breakfast tea on shift
  • Discounts on hand crafted beverages and food items during your shift
  • 30% discount on bottled beverages and impulse items during your shift
  • One £1.50 food item per shift on selected products
  • Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
  • 30% green apron discount across wider participating Starbucks stores
  • Third party discounts including 20% in Southern Co-op food stores
  • Life insurance
  • Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
  • Career progression because here we actively promote internally

What To Expect

You’ll need previous coaching or supervisory experience in a customer facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial.

About

  • Collaborating with the Store Manager, leading great shifts, supporting partners, and inspiring best moments and the Starbucks Experience for our partners and customers
  • Setting priorities and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
  • Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing / resolving any that arise to optimise the customer experience
  • Identifying teachable moments to share best practices with the team
  • Executing store operations during scheduled shifts, including organising opening and closing duties
  • Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products
  • Given the nature of our stores, our working hours could include early mornings, evenings, weekends.

    So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.

    What is our process?

    Application >

    CV review >

    Telephone Interview >

    Provide right to work documentation >

    Interview and in store experience >

    Offer and onboarding

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Management and Manufacturing

    Industries

    Restaurants

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    Supervisor Shift • Ashburton, Canterbury, New Zealand

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