Keyholder X 3 | Merchant Manawa Bay

Merchant 1948 | Footwear with heritage, designed for modern life

We're Merchant 1948 – a New Zealand family business putting shoes on feet since 1948.

With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces – they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

We're opening our brand-new Manawa Bay store – and we're on the lookout for THREE new Keyholders to join our team!

Here's what's on offer :

Keyholder 1

: Monday 11 : 00am – 7 : 00pm, Friday 11 : 00am – 7 : 00pm, Saturday 10 : 00am – 7 : 00pm (

23.5 hours per week

Keyholder 2

: Sunday 10 : 00am – 7 : 00pm (

9 hours per week

Keyholder 3

: Saturday 12 : 00pm – 4 : 00pm (

4 hours per week

Why this role is a great next step

Love retail and ready to step up?

As a Keyholder, you'll be confident on the shop floor and keen to take on a little more responsibility – from opening and closing the store to running smooth shifts and supporting operations when the manager's away.

You'll be part of a supportive team that loves what they do and takes pride in helping every customer find their perfect fit.

A day in the life

Creating exceptional experiences for every customer

Supporting with opening / closing the store

Running smooth and successful shifts

Reaching sales goals (and enjoying bonus rewards!)

Keeping the store stylish, tidy, and well-presented

Being a positive, proactive team player

You'll thrive if you :

Have experience in customer service (retail, hospitality or similar)

Are confident, responsible, and lead by example

Have a natural way with people and love building rapport

Are organised, calm, and detail-focused

Are motivated by goals and love seeing results

Are available for one of the sets of hours listed above (weekends included)

What you'll get from us

A free pair of shoes every season

Monthly bonuses when you hit targets

Generous team discounts

Referral bonuses for bringing great people onboard

Supportive, down-to-earth leadership

Access to EAP for extra support

A brand with real history – and exciting things ahead

Sound like you?

Apply now and tell us your story – we'd love to have you on the journey as we open our newest store!

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