Business Support Administrator

Overview

Tautoko Mai is a dedicated charity working across Tauranga, Waikato and Whakatāne, committed to creating communities free from sexual and family harm. We provide comprehensive education, prevention, and support services to individuals, whānau, and communities affected by sexual harm.

Our mission is to empower survivors through healing and advocacy, while promoting a culture of respect, safety, and wellbeing. Guided by our values of Manaakitanga, Kaitiakitanga, Ngā Tūmanako, Mana Motuhake, and Whakapakari, we are passionate about making a positive difference in the lives of those we serve. Communities free from sexual and family harm.

Role

We are seeking a skilled and motivated Business Support Administrator to join our Therapeutic Services, ACC team in Tauranga Moana. This role provides vital financial and administrative support to ensure the smooth delivery of ACC-funded therapeutic services. You’ll work closely with the Clinical Contracts Manager and Senior Business Support Administrator, liaising with treatment providers and maintaining accurate invoicing, reporting, and system records. As a key member of our team, you’ll contribute to process improvements, help ensure efficient workflows, and uphold the values of Tautoko Mai in all aspects of your work.

What You’ll Do

• Process invoices, payments, and reconciliations accurately and on time
• Maintain treatment provider records across systems including CMS, Medtech, and Xero
• Support the Clinical Contracts Manager and Senior Business Support Administrator with day-to-day operations
• Provide administrative support for the recruitment and onboarding of treatment providers
• Support to identify and implement process improvements to streamline workflows
• Provide back-up administrative support across the team as required
• Build strong, respectful relationships with treatment providers, colleagues, and stakeholders
• Ensure all work aligns with cultural competency, inclusivity, and the values of Tautoko Mai

What You’ll Bring

Personal Attributes

Why Tautoko Mai?

At Tautoko Mai, you’ll be part of a passionate team making a real difference in our communities. We offer a supportive and inclusive workplace where your skills and values will thrive, and where your mahi directly contributes to building communities free from sexual harm and violence.

How to Apply

If you’re ready to bring your skills to a role where you’ll be supporting meaningful mahi, we’d love to hear from you!

All applications must be via Seek to assist our shortlisting process.

Applications close : 14th October 2025 – we reserve the right to close this ad early upon applicant response, so please do not delay your application.

Tautoko Mai is committed to equal opportunity and welcomes applications from all backgrounds.

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