Housekeeper / Receptionist

Busy accommodation complex, located in the heart of Mt Maunganui available for holiday accommodation. L ooking for 2 experienced multitaskers to join as Housekeeper / Receptionist. K een eye for detail & knack for providing excellent customer service required. This is a dual role & experience in both housekeeping & reception is essential. Hospitality industry works 24x7 all days of the year; the work would be on a rotating roster including weekends, public holidays & school holidays as per business demands.

Reception Duties

• Provide exceptional service to all guests & handle all inquiries with a friendly and professional attitude.
• Manage guest bookings, check-ins, and check-outs, including finalizing accounts.
• Answer & direct phone calls, distribute messages, & handle incoming and outgoing mail.
• Maintain& update office systems, ensuring records&documentation are accurate & current.
• Preparing banking,balancing cash&running daily, weekly & monthly reports.
• Complete data entry and filing, including using software like MYOB for accounts.
• Ensure the reception and office areas are clean and tidy at all times.

Housekeeping Duties