Customer Service Representative - Noel Leeming, Wairau Park

Customer Service Representative - Noel Leeming, Wairau Park

Join to apply for the Customer Service Representative - Noel Leeming, Wairau Park role at Noel Leeming.

Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country.

As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.

Job Description

We're on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges.

The main responsibilities for this role include :

Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.

Helping with service repairs and sales inquiries.

Proactively addressing and resolving customer concerns.

Supporting administrative tasks.

You'll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.

Hours of Work

Wednesday and Saturday - 8 : 30am - 5 : 30pm

Who Are We Looking For?

This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure, as you'll sometimes need to find the right words to resolve customer issues.

This position involves making calls to customers and handling various administrative tasks, so having a friendly phone manner along with strong written and verbal communication skills is a must.

The ability to quickly learn computer systems and a genuine interest in technology are essential!

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

Qualifications

Proven experience in retail, hospitality, or a customer-facing role.

Excellent communication skills.

A positive, can-do attitude.

The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.

A passion for helping others and your team.

Experience using a point of sales system is beneficial.

An interest in tech.

Benefits

Team Card : Awesome Warehouse Group discount card for all our brands.

Here for Good Leave : One day of paid leave every year to volunteer and do good in your community.

Birthday Leave : A day of paid leave each year to celebrate your birthday.

Counseling : Through Benestar, you can access free confidential counseling and advice.

Career Progression : An excellent stepping stone into other internal opportunities.

Plus loads more!

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