Community Ambassador

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About the role

Mo tenei turanga mahi | About the role

The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our offices in Auckland CBD.

Being the face of the organisation, they offer genuine hospitality at concierge and create lasting impressions, while supporting smooth operations through administrative tasks and premium service delivery.

An Overview of the role :

Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support.

Handle communication, including internal / external calls and correspondence.

Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management.

Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts.

Foster a sense of community and drive employee engagement through various programs and activities.

Serve as the main point of contact and brand representative for all personnel.

Ensure compliance with company policies, safety protocols, and visitor management systems.

Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices.

Collaborate with the wider team to ensure seamless service delivery across all areas.

What you will bring

Nga pumanawatanga ou | What you will bring

The ideal candidate for the Community Ambassador role brings 3+ years of experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute.

We're looking for a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment.

Proficiency in Microsoft Suite

Customer service expertise

Problem-solving skills and common sense

Enthusiasm for career growth and learning

Resilience and adaptability

Familiarity with facilities management

What's in it for you

Nou te rourou | What's in it for you

Leverage global resources and expertees

Dedicated mentoring programs and global L&D offering to grow your career

Holistic wellness programme to support your overal wellbeing

An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.

Mo matou | About us

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we're all about shaping the future of real estate for a better world.

We see a Brighter Way forward not only for our clients and communities but, most importantly, our people.

We continue to offer industry-leading employee experience and growth opportunities through our shared behaviours.

Be Present – physically, mentally, and with vulnerability

Smile on Your Dial – positive energy and mindset

Give Time – nothing valuable can be lost by taking time

Honour Our Potential – unity is strength, and the cooperation of many minds makes us better

Seek Your Heat – provide space for others to grow and be open to providing and receiving feedback

Never Above, Always Beside – talent will get you in the door, but character will keep you in the room

Tono mai, apply today!

If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ454862.

Location : On-site – Auckland, New Zealand

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.

We're interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Personal information collected is for recruitment processing and we will keep it secure for legitimate business or legal reasons.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities.

If you need an accommodation because of a disability for any part of the employment process, you may email

This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page.

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