Community Ambassador

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Shaping the future of real estate for a better world
• At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

• We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

• JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
• Mo tenei turanga mahi | About the role
• The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our offices at in Auckland CBD.Being the face of the organisation, they offer genuine hospitality at concierge and create lasting impressions, while supporting smooth operations through administrative tasks and premium service delivery.
• An Overview of the role :
• Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support.
• Handle communication, including internal / external calls and correspondence.
• Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management.
• Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts.
• Foster a sense of community and drive employee engagement through various programs and activities.
• Serve as the main point of contact and brand representative for all personnel.
• Ensure compliance with company policies, safety protocols, and visitor management systems.
• Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices.
• Collaborate with the wider team to ensure seamless service delivery across all areas.
• Nga pumanawatanga ou | What you will bring
• The ideal candidate for the Community Ambassador role brings 3+ years of experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute.

We're looking for a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment.

• Proficiency in Microsoft Suite
• Customer service expertise
• Problem-solving skills and common sense
• Enthusiasm for career growth and learning
• Resilience and adaptability
• Familiarity with facilities management
• Nou te rourou | What's in it for you
• Leverage global resources and expertees
• Dedicated mentoring programs and global L&D offering to grow your career
• Holistic wellness programme to support your overal wellbeing
• An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.
• Mo matou | What we're about
• JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we're all about shaping the future of real estate for a better world!

We see a Brighter Way forward not only for our clients and communities but, most importantly, our people.

Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours :

• Be Present
• – physically, mentally, and with vulnerability
• Smile on Your Dia
• l – positive energy and mindset
• Give Time
• – nothing valuable can be lost by taking time
• Honour Our Potential
• – unity is strength, and the cooperation of many minds makes us better
• Seek Your Heat
• – provide space for others to grow and be open to providing and receiving feedback
• Never Above, Always Beside
• – talent will get you in the door, but character will keep you in the room
• Tono mai, apply today!
• If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number
• REQ
• Location :
• On-site –Auckland, New ZealandIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.

We're interested in getting to know you and what you bring to the table!

• JLL Privacy Notice
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously.

Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at

This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our page >

I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.

We help our people thrive, grow meaningful careers and find a place where they belong.

Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE : JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit .

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