Senior Reporting & Insights Analyst

Overview

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At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

What you'll do

• Maintain all business as usual reporting for CX & CXLT
• Use your data analysis skills to design, build, and automate new solutions for stakeholders
• Provide technical oversight and support for the R&I team
• Balance your time in directly supporting our global CX leadership team Providing analysis, advice, and recommendations to continually improve business wider performance improvement
• Proactively identifying and analyzing any potential issues, risks, and opportunities to provide a better customer experience and recommend appropriate solutions

What you'll bring with you

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

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