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Parts / Customer Service Advisor, Wellington

Parts / Customer Service Advisor, Wellington

Scania New ZealandWellington, Wellington, New Zealand
13 days ago
Job description

Parts / Customer Service Advisor, WellingtonRole SummaryJoin our Wellington team and showcase your excellent parts / customer service relationships.

Vehicle / transport industry experience preferable.ResponsibilitiesBased at our Wellington branch and part of the Aftersales Team, work closely with the Parts / Service Team to ensure customers' needs and expectations are achieved throughout their Scania experience.Communicate with external and internal customers, in writing and verbally, to schedule vehicles and provide updates.Coordinate with the workshop to ensure parts / service requirements meet customer expectations.Manage and ensure accuracy of all documentation.Create work orders, allocate work to the workshop and handle invoicing.Monitor stock, spare parts, and inventory.You will havePrevious experience in a parts / customer service role in the automotive industry (preferred).

Strong verbal and written communication skills.Effective problem solving, negotiating and influencing skills.Strong time management, organisational and administrative abilities.Ability to think on your feet and show initiative.What We Can Offer YouMonthly bonus potential.Subsidised Medical Insurance.A dynamic and inclusive work culture — be part of a great team environment.Be part of the bigger picture — a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability.A company that is growing with potential for career progression.To apply"Apply now" and submit your CV.

If you want to join a dynamic company with strong values and have a real voice, join us and start an exciting career in an international company.You need to be a New Zealand / Australian citizen, a permanent resident or hold valid working rights to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.Referrals increase your chances of interviewing at Scania New Zealand by 2x.Industry : Truck TransportationNote : This description retains the job information while using only allowed HTML tags and improving structure.

It does not include non-essential boilerplate, external referrals, or platform-specific prompts.

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Service Advisor • Wellington, Wellington, New Zealand

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