Merkle Aotearoa | Business Analyst (Fixed Term)

Overview

Merkle Aotearoa | Auckland | Fixed Term until Sept

• | Full time | R

Fixed term, full time until September

Great people and wellness benefits, such as bonus wellness days, food & drinks and EAP

Join a collaborative, innovative and supportive team across Auckland and Wellington, and tapping into a global talent network

About us

Merkle Aotearoa are a leading digital transformation consulting firm focused on creating connected experiences for the people of Aotearoa.

We're a proud part of the dentsu group, Asia Pacific's largest and most awarded agency network.

For Merkle, this means we focus on delivering connected experiences for our customers customer, using human centred design principles and actionable data / insights to implement world class Salesforce solutions.

We partner with organisations to accelerate the design and delivery of strategy, and to lift organisational performance to meet the evolving market.

Our focus is to create the conditions for an organisation, and the people within it, to thrive by leveraging best practice insights tailored to client context to create innovative solutions.

What your role and typical day might look like

At Merkle we help organisations define, design, build and transform into the business of the future.

In tackling this challenge, we have had outstanding success in transforming the sales, service and marketing functions of some of New Zealand's most iconic companies.

Building on our success, we're searching for a Business Analyst to support us on a fixed term basis over the next 9 – 12 months in Auckland.

This role has a technology at the core, so experience working on application transformation programmes at an enterprise level programme is crucial to collaborate effectively with wider agile teams and customers.

You'll be responsible to gather information, analyse data and propose solutions to assist with delivering a digital transformation that maximises the potential of Salesforce and the client's technology ecosystem to make a real difference.

Responsibilities

Support the delivery of approved products using agile techniques and frameworks to ensure high-quality products and user experience

Build relationships with internal and external stakeholders, and plan and facilitate workshops to gather requirements, analyse results, develop business requirements, and identify opportunities for process improvement and simplification

Express the required business outcomes and user experience through quality user stories and acceptance criteria

Work closely with the client and product owners to ensure features and stories are structured and prioritised effectively

Assist delivery team to support design and development activities, and to ensure all requirements are accurately addressed and any project / delivery risks or issues and escalated appropriately

Support the development of project documentation to ensure products are delivered and maintained in a transparent fashion and stored and maintained as per Organisational standards

A bit about you

A minimum of 2 years relevant work experience as Business Analyst with experience delivering to enterprise application projects, such as CRM, ERP or similar digital technology solutions

Experience in a professional services, consultancy environment delivering digital technologies is high desirable, or, experience within the financial services sector.

Understanding of SDLC, organisational change and human centred design methodologies

Sound understanding of working in an agile environment, certifications would be advantageous

A self-starter with a confident communicator with facilitation and presentation skills

A problem solver – organised, analytical and naturally curious

Strong English language skills, written and verbal as you'll be leading workshops, engaging stakeholders and creating project documentation along the way.

Become a champion for meaningful progress

At Merkle Aotearoa, our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so.

For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities.

This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to having you join us.

Next Steps

Share your details and interest with Merkle Aotearoa via our dentsu careers page and we'll be in touch.

Please note, we are only considering candidates who possess (or are in the process of obtaining) full working rights for New Zealand.

Location : Auckland

Brand : Merkle

Time Type : Full time

Contract Type : Independent Contractor

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