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Housekeeping Supervisor, Pinewood Lodge

Housekeeping Supervisor, Pinewood Lodge

DELAWARE NORTHQueenstown, Otago, NZ
11 days ago
Job description

Housekeeping Supervisor, Pinewood Lodge

Job Locations NZ-OTA-Queenstown

Job ID 2025-46410

Function Lodging

Position Type Permanent

Time Type Full-time

Posting End Date 21 / 10 / 2025

The opportunity

Delaware North New Zealand is hiring a Hotel Housekeeping Supervisor with a keen eye for detail to join our dynamic Housekeeping Team at Pinewood Lodge, Queenstown.

As a key member of the team, you'll report directly to the Housekeeping Manager, offering crucial support and supervising the on-ground delivery of housekeeping duties to maintain a consistent standard of cleanliness across all guest accommodation, public areas and other property facilities that meet or exceed guest expectations. The ideal candidate should be a collaborative team player and possess previous experience in a Housekeeping Team Leader or Supervisory capacity.

This is a hands-on role, so you will be required to train new team members, and to work alongside your team when needed.

What we offer

  • Competitive hourly rate : $29.33 to $31.49 per hour
  • Permanent full-time (Minimum 30 hours per week)
  • We are accredited to offer sponsorship to foreign applicants
  • Reward and Recognition program
  • Learning and career development opportunities, including on-the-job training
  • Being part of a global company opens doors to various possibilities across our network of international resorts, airports, and stadiums

Position Description avaliable upon request

What you will do?

  • Supervise our diverse housekeeping team and foster a collaborative team environment
  • Oversee the consistency, quality and integrity of all housekeeping work
  • Pro-actively engage and educate team members, fostering learning and development, and maintain high motivation levels through effective leadership and communication
  • Provide team members with regular feedback on performance both positive and constructive
  • Support the Housekeeping Manager with lodge housekeeping operations
  • Forecast to ensure appropriate levels of supplies and resources
  • Review budget and cost of supplies
  • Comply with all guest privacy and security procedures
  • Be work fit - this is a physically demanding role
  • Flexibility to a work a variety of shifts over a 7 day a week roster and ability to accommodate busy seasonal periods
  • More about you

  • 2 years minimum relevant resort / hotel / executive housekeeping experience essential
  • Experience in a cleaning management or housekeeping leadership role, supervising a diverse team to achieve high guest satisfaction and meeting business needs (preferred)
  • Inventory management experience (preferred), with the ability to maximise the use of resources and adhere to budgetary requirements
  • Experience with Hotel Operating systems advantageous
  • Valid and unrestricted driver's licence preferred
  • First Aid Certificate is highly desirable
  • Who we are

    Pinewood Lodge offers a unique village-style accommodation amongst the breathtaking scenery of Queenstown, New Zealand, with panoramic views of The Remarkables. Situated on three acres just minutes from the town centre, this property boasts 130 rooms, providing a comfortable and welcoming stay for all types of travelers. Join us and be part of creating unforgettable experiences for travelers amidst the stunning backdrop of Queenstown.

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    At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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