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Housekeeping Supervisor
Park Avenue HospitalityQueenstown, Otago, New Zealand2 days ago
Job descriptionPlan resources and allocate work assignments to team members Organise work activities for shift commencement and completion Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards Inspect rooms and public areas to ensure cleanliness level conforms to organisational standards Monitor turnover of rooms to ensure housekeeping efficiency Coordinate the maintenance of rooms, public areas and housekeeping equipment Maintain inventory of housekeeping supplies and equipment Resolve guests' concerns and feedback Propose improvements to enhance operational efficiency and guest experience Implement innovation, improvement and sustainability plans for continuous improvement Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health Identify and monitor signs of potential security threats for appropriate follow-up Execute response and recovery actions during emergency situations Implement loss and risk prevention policies and procedures Generate and interpret operations reports for management reporting Provide coaching and feedback to improve team performance Identify training needs and implement training plans to enhance team capabilities Monitor team performance and provide feedback for improvement Diploma / Degree in Hospitality Management or equivalent. At least three years of experience in a reservations management role in the hotel industry. Strong knowledge of hotel reservation systems. Understanding of revenue management principles and inventory distribution. Proficiency in Microsoft Office and reporting tools. Familiarity with GDS (Global Distribution Systems) and OTA (Online Travel Agencies) channels. Ability to lead, train, and motivate a team. Strong organisational and multitasking skills. Excellent verbal and written communication skills. High level of professionalism, discretion and emotional intelligence. Strong critical thinking skills and conflict resolution abilities.
UE Park Avenue International Pte Ltd is hiring a Full time Housekeeping Supervisor role in Queenstown, Singapore. Apply now to be part of our team.
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- Flexible hours available
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Housekeeping Supervisor • Queenstown, Otago, New Zealand
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