Advice Centre Manager

Here at ASB, the customer is at the heart of everything we do.

Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.Reporting to the Regional Manager, your job will be to coordinate the delivery of ASB's products and services to branch-based customers through the proactive leadership, management, and development of our frontline team, ensuring unbeatable customer outcomes.Your people engagement skills and ability to build strong relationships will be pivotal in fostering successful team environments where individuals feel they belong and are able to achieve their true potential.

You will be able to motivate your team to provide the best customer experience in the market and drive growth.

Maintaining existing relationships to retain business is vital in this position, as will be your ability to cultivate new opportunities for the Bank.You will be digitally brave, a strategic thinker, a motivational leader, and able to improvise in this fast-paced, ever-changing banking environment.

Extensive banking experience with confidence to operate in a highly regulated environment is essential for a successful candidate.This is a full-time permanent position, based in our Bayfair branch in Mt Maunganui, working 40 hours per week on a flexible roster across Monday to Saturday.What's in it for you : This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the chance to progress your career in multiple directions, across various teams and locations.Join a diverse and inclusive environment where we are united as one team, working together to accelerate progress for all New Zealanders.

ASB offers a fun and supportive team with excellent benefits.You will also have access to : A competitive market salaryA broad range of exclusive Staff Banking BenefitsLife and Income Protection InsuranceJoining a dynamic and diverse teamMe pehea te tono How to apply?

For additional information, please see the attached Position Description.

To register your interest in this position, please apply online.To serve a diverse community, we need a diverse organization.

We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.