Talent.com
Community Operations Manager

Community Operations Manager

Dinosaur Polo ClubWellington, Wellington, New Zealand
30+ days ago
Job description

Community Operations Manager

Permanent full-time, on-site in Wellington, NZ – 32 hours per week – $90,000 - $110,000 based on experience. International applicants are welcome to apply, but must keep in mind the visa requirements for immigration.

  • Applications are open until 6pm 28th August 2025

We're Dinosaur Polo Club, an award-winning video game studio of thirty-five lovely people making games in Te Whanganui-a-Tara Wellington, Aotearoa New Zealand. At Dinosaur Polo Club we value a healthy work-life balance where our Dinos can flourish both inside and outside of the studio. We have a creative team, opportunities for growth, and a wholesome, supportive studio environment.

We value diversity and believe that our team should be as varied and wonderful as the people who play our games all around the world. Differences such as disabilities, gender identity, sexual orientation, ethnicity and any other aspects of various cultures and identities are important perspectives that contribute to an inclusive, well-rounded, and engaging work environment. We know we’re creating better games when we have varied perspectives and experiences contributing to them. Women, LGBTQ+ community, Māori and Pacific peoples – we want to hear from you!

About the Role :

We're seeking a Community Operations Manager to oversee and optimise our community engagement initiatives. This role combines strategic planning, organising, and hands-on execution to build and maintain thriving online and offline communities. This is a growth role where you can make these processes your own and work alongside a passionate team who are excited to try new thi ngs.

What You'll Actually Do : You'll juggle spontaneous community moments with carefully planned initiatives—and somehow make it all look effortless while serving as the bridge between our incredible player community and our development team. You'll be the voice, the energy, and sometimes the gentle nudge that keeps our community thriving.

Perfect For : Someone who gets genuinely energised by bringing people together and serves as an organisational maestro - you know what excites people and have the planning know-how to ensure our community team delivers for our players, whether it's fun events or necessary information.

Key Responsibilities include :

  • Coordinate community initiatives and campaigns in line with our studio and project goals, including planning and executing campaigns around game launches, updates, and seasonal events.
  • Create and maintain operational processes for community management workflows, including managing community guidelines and moderating discussions to maintain positive, inclusive environments.
  • Build and nurture thriving communities across Discord, Reddit, social media, and in-game channels while analyzing community metrics to understand what resonates with our players.
  • Serve as the voice of our players within the company – champion their feedback and ideas and work closely with game designers and developers to communicate player needs and handle player concerns with empathy.
  • Transform complex game updates into clear, engaging communications and collaborate with marketing teams to create authentic, community-driven content.
  • Collaborate with internal teams including marketing, project teams, production, and customer support to ensure alignment and mutual support across all departments.
  • Work alongside the marketing team to prepare the annual budget, track expenses, and share updates with the wider studio on a regular basis.
  • From time to time, hosting live streams, AMAs, and community events that bring players together while working with influencers and content creators to expand our reach.
  • Assist with managing external contractor relationships including artists, videographers, and press agencies.
  • Stay ahead of gaming trends and bring fresh ideas to the table while mentoring junior community team members and sharing your expertise.
  • Partner with customer support to ensure seamless player experiences and find creative solutions to challenges.
  • Prepare clear creative briefs with campaign goals, outlining how you'll measure success, so everyone's on the same page and the creative work hits the mark for our communities.
  • Skills and Experience :

  • 5+ years of professional game or related industry experience within community management.
  • Strong written and verbal communication skills with ability to adapt tone for different audiences.
  • Experience with community management tools and social media platforms including Discord, Twitch, Reddit, Twitter, TikTok, Instagram, Steam, Apple Arcade, and Google platforms.
  • Adaptability and project management skills in a collaborative environment. We're an indie studio with dynamic workflows, so you'll need to be flexible, handle multiple initiatives simultaneously, and work comfortably with other disciplines.
  • What we can offer :

  • A lovely bunch of skilled and enthusiastic team members for you to work alongside.
  • Generous training allowance for things such as conferences, workshops, courses and self-directed learning.
  • Dedicated training days.
  • Support structure including regular one-on-ones, feedback processes, and goal setting.
  • Team events such as regular social activities, quarterly pot-luck lunches, movie nights at the studio, holiday functions and more.
  • Healthy snacks, yummy treats and close proximity to some of Wellington’s best eateries! Plus an impressive array of locally made tea and coffee.
  • Quarterly personal discretionary wellness allowance.
  • Quarterly bonuses based on studio performance.
  • Monthly workplace massages.
  • Flexible workplace with core hours and optional work-from-home days.
  • Keen to apply?

    If you believe you fulfil 60% of the requirements and this strikes you as an exciting opportunity, we encourage you to apply.

    Click the Apply button and submit a CV and a cover letter outlining why you feel this would be the role for you. All applications will be reviewed by lovely humans and not A.I.

    This position is permanent, full-time and on-site in beautiful Wellington, New Zealand so you’ll either be living in Wellington or be willing to relocate. Relocation packages are available.

    If there is anything we can do to allow for easier participation in the interview process, please reach out to our recruitment team, by emailing

    We can't wait to hear from you!

    #J-18808-Ljbffr

    Create a job alert for this search

    Community Manager • Wellington, Wellington, New Zealand

    Related jobs
    • Promoted
    Business Leader

    Business Leader

    Star GroupLower Hutt, Wellington, New Zealand
    Infusing a dash of Irish warmth with the cheek of Kiwi hospitality, The Green Man Pub is recognised as a classic on the Wellington hospitality scene. We boast a recently refurbished cocktail bar / Fun...Show moreLast updated: 6 days ago
    • Promoted
    General Manager

    General Manager

    RandstadLower Hutt, Wellington, New Zealand
    Are you an experienced leader with strong commercial acumen ready to take the helm of a high-precision manufacturing business on the brink of rapid growth. The Company, is a world leader with a 70-y...Show moreLast updated: 6 days ago
    • Promoted
    COMMUNICATIONS MANAGER - WELLINGTON CENTRAL, NEW ZEALAND

    COMMUNICATIONS MANAGER - WELLINGTON CENTRAL, NEW ZEALAND

    Australasian Society of Association ExecutivesWellington, Wellington, New Zealand
    Tourism Industry Aotearoa (TIA) is the only independent association that represents all sectors of our large and diverse tourism industry. We are champions of our industry, working to ensure tourism...Show moreLast updated: 1 day ago
    • Promoted
    Social Media Manager – Polynesian Brand

    Social Media Manager – Polynesian Brand

    TwineWorkFromHome, Wellington, New Zealand
    Be among the first 25 applicants.This role is ideal for a creative and culturally aware social media professional passionate about elevating authentic voices. You will lead the content strategy and ...Show moreLast updated: 6 days ago
    • Promoted
    National Manager Business Continuity

    National Manager Business Continuity

    WaikatodhbnewsroomWorkFromHome, Wellington, New Zealand
    Lead Business Continuity Management system development across the HNZ.Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Ze...Show moreLast updated: 6 days ago
    • Promoted
    Freelance Social Media Manager – Homemade Sweets, Malta

    Freelance Social Media Manager – Homemade Sweets, Malta

    TwineWorkFromHome, New Zealand
    Freelance Social Media Manager – Homemade Sweets, Malta.Freelance Social Media Manager – Homemade Sweets, Malta.This role focuses on supporting a new online business specializing in homemade sweets...Show moreLast updated: 6 days ago
    • Promoted
    Store Manager Required

    Store Manager Required

    Tapan LimitedLower Hutt, Wellington, New Zealand
    Are you passionate about pizza and leadership? Domino's Pizza is looking for a Store Manager to join our dynamic team in Wainuiomata, Lower Hutt! If you thrive in a fast-paced environment and have ...Show moreLast updated: 1 day ago
    • Promoted
    Office Manager

    Office Manager

    Private AdvertiserLower Hutt, Wellington, New Zealand
    Hahn & Associates Limited is seeking a highly organized and proactive German.Office Manager to oversee daily administrative operations at our office. German speaking and the ability to communicate t...Show moreLast updated: 5 days ago
    • Promoted
    Community Manager

    Community Manager

    Spaces. offices | co-working | meeting rooms.Wellington, Wellington, New Zealand
    Our customers come to us for an inspiring place to work.As our Community Manager, you’ll help create it, motivating your team to provide a lively, thriving environment for all our members, visitors...Show moreLast updated: 22 days ago
    • Promoted
    Community Manager

    Community Manager

    RegusWellington, Wellington, New Zealand
    Location : Wellington, New Zealand.At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres.Pro...Show moreLast updated: 12 days ago
    • Promoted
    Customer Experience & Operations Manager

    Customer Experience & Operations Manager

    Monster GroupWellington, Wellington, New Zealand
    Customer Experience & Operations Manager.Wellington, New Zealand | Posted on 07 / 02 / 2025.At Monster Group, we believe in empowering customers through simplicity, clarity, and service that saves time...Show moreLast updated: 30+ days ago
    • Promoted
    Distant Digital Operations Coordinator at Ronda Nelson & Co

    Distant Digital Operations Coordinator at Ronda Nelson & Co

    The10minutecareersolutionWorkFromHome, Wellington, New Zealand
    Distant Digital Operations Coordinator at Ronda Nelson & Co.Digital Operations Coordinator (Half-Time, Distant – 20–25 hrs / week). Monday–Thursday, versatile hours.We’re a small‑but‑mighty workforce ...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Restaurant Manager

    Restaurant Manager

    Kamboj and kamboj limitedLower Hutt, Wellington, New Zealand
    Overall, the Restaurant Manager plays a crucial role in the smooth operation of a bar and restaurant, and must be capable of managing staff, inventory, finances, and customer service in a fast-pace...Show moreLast updated: 6 hours ago
    • Promoted
    Advocacy, Advice And Communications Manager

    Advocacy, Advice And Communications Manager

    Retail NZWellington, Wellington, New Zealand
    Retail NZ is a member-based organization providing business updates, advice, advocacy, financial savings, upskilling and insights to retailers across Aotearoa. We’re New Zealand’s peak body for reta...Show moreLast updated: 6 days ago
    • Promoted
    Digital Media Manager (Contract)

    Digital Media Manager (Contract)

    ArenaWorkFromHome, Wellington, New Zealand
    Pou Herenga Tai - Twin Coast Cycle Trail Charitable Trust seeks a creative and culturally aware Digital Media Manager (contractor) to deliver advertisement design, website communications, and four ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager, Social Housing (7-Month Fixed Term)

    Operations Manager, Social Housing (7-Month Fixed Term)

    Madison RecruitmentWellington, New Zealand
    Operations manager, Social Housing (7-month Fixed Term).Lead with heart – Guide teams supporting whanau into safe, stable homes. Community impact – Make a real difference where it matters most.Value...Show moreLast updated: 6 days ago
    • Promoted
    Real Estate Agent (Hutt Valley)

    Real Estate Agent (Hutt Valley)

    REAP RecruitmentLower Hutt, Wellington, New Zealand
    Opportunities for Existing & New Real Estate Salespeople | Multiple Offices & Brands | Apply Today to See Them AllREAP Recruitment specialise in (and are the largest advertiser of) recruitment oppo...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Sales Assistant

    Retail Sales Assistant

    SB RETAIL TRADING LIMITED T / A IN SEASONLower Hutt, Wellington, New Zealand
    We are looking for energetic and enthusiastic people to join our team at .SB Retail Trading Limited T / a In Season , Wellington,. Currently, we have 2 Retail Sales Assistant positions available at ou...Show moreLast updated: 30+ days ago