Permanent Part-Time Customer Service

Overview

We are seeking a dedicated and enthusiastic individual to join our team in a permanent part-time role, based at our Waihi location.

Position Details

Location : Waihi

Schedule : 2 days a week (8 : 30am – 5pm, Thursday and Friday)

Covering leave for other team members on an as-needed basis

Key Responsibilities

Offer exceptional customer service to our clients.

Manage phone calls, triage and book appointments efficiently.

Possess a sound knowledge of RVMs (or be prepared to develop this) as part of our service to our farm clients.

Maintain a clean and organised work environment.

Qualifications that will greatly increase your chances of a successful application

Previous experience in reception work, particularly in a medical-aligned field.

Experience working in administration / customer service in a mixed animal veterinary practice.

Skills & Attributes Required

Compassionate and caring attitude towards animals.

Ability to make decisions independently.

Strong communication and interpersonal skills, approachable.

Ability to work independently and as part of a team.

Excellent organisational skills and an efficient work manner.

Excellent IT proficiency, including previous use of Outlook and other Office apps, and appointment scheduling software.

If you are passionate about making a difference in your local community with your work, value animals and their place in our lives, and enjoy working with people, we would love to hear from you.

Apply now to join our dedicated team.

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