Part-Time Service & Sales Specialist (25 Hours)

OverviewPart-Time Service & Sales Specialist (25 hours) based in Mount Wellington.

This is a part-time fixed-term contract until 1 April 2025, with working hours Monday to Friday between 7 : 30 AM and 5 : 30 PM (with staggered start times).

This role supports the busy inbound customer team by processing orders, logging equipment requests, and assisting retail customers across phone, email, LiveChat, and digital platforms.ResponsibilitiesAccurate order processingProactive conversations with customersProviding retail support that enhances customer loyalty and drives positive outcomesPromote new products and support customers with online self-service optionsQualificationsAt least 2 years' experience in customer service – preferably in a contact centre; FMCG experience is helpful but not essentialA positive, can-do attitude and willingness to get involved wherever neededStrong attention to detail and ability to manage high volumes of interactions with accuracyConfidence using systems – ideally Salesforce, SAP, and / or other contact centre toolsGreat communication skills and ability to build rapportProactive problem-solving approach and desire to deliver great outcomesAbility to stay calm and focused under pressureAbout the role detailsLocation : Mount WellingtonContact & application guidance : Apply directly through this ad to ensure a timely candidate experience.

The contact for this role is Georgia Irvine – .To apply, you must be a New Zealand citizen, resident, or hold the right to work in New Zealand with a valid visa.

At the appropriate stage, references may be requested and should not be included on the CV when applying.Company and cultureWe are a New Zealand beverage brand focused on service excellence, quality products, and an energised team culture.

We value community connection, collaboration, and delivering value through every customer interaction.

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