Travel Support Advisor

Overview

Join to apply for the Travel Support Advisor role at Live the Dash Travel .

We are looking for a friendly and solution-oriented Travel Support Advisor to join our remote travel team. In this fully virtual role, you’ll assist clients throughout their travel journey — from planning to post-trip follow-up — ensuring they feel supported every step of the way. If you enjoy helping others, have strong communication skills, and thrive in a detail-focused role, this opportunity is for you!

Responsibilities

• Client Support : Provide assistance via phone, email, and chat to answer questions, resolve concerns, and offer guidance before, during, and after travel.
• Booking Assistance : Help clients with booking requests, itinerary adjustments, cancellations, and upgrades.
• Problem Solving : Handle last-minute travel changes or emergencies with professionalism and efficiency.
• Vendor Communication : Coordinate with airlines, hotels, cruise lines, and tour operators to resolve issues or confirm arrangements.
• Documentation & Accuracy : Ensure all travel documentation, confirmations, and client details are accurate and up to date.
• Feedback Collection : Follow up with travelers post-trip to gather feedback, troubleshoot any issues, and build client loyalty.
• Process Improvement : Contribute to refining internal support systems and sharing insights for better client experiences.

Qualifications

What You’ll Get

Seniority level

Employment type

Job function

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