Client Services Manager
Tyler WrenWorkFromHome, Auckland, New Zealand14 days ago
Job descriptionExperience in a NZ bookkeeping or Accounting (BAS) firm. You’re a whiz on Xero - with solid exposure and confidence navigating this You’re forward-thinking, curious about AI and technology, and always looking for ways to do things better You genuinely enjoy helping people and take pride in going the extra mile to deliver standout service Play a key role in shaping client experience and work closely with leadership to make a real impact. Excellent flexibility – a mix of WFH and a welcoming CBD Auckland office. Competitive salary + benefits, including an extra day off Be part of a business that truly values wellbeing - so you can show up as your best self for your team and clients We have 15+ years of experience in the accounting field. We have job opportunities in New Zealand and Australia , and will connect you with highly experienced accounting recruiters. Most of our placements are not available through adverts . We offer career advice and manage your job search from end to end.
Want something truly different to your traditional accounting firm? We know that’s often said, but here, we genuinely mean it. Our client helps NZ businesses thrive with clear, stress-free bookkeeping, combining expert knowledge, innovative systems, and genuine care for the people behind every business.
The Role
As Client Services Manager, you’ll be the go-to person ensuring every client has a seamless, positive experience. From onboarding to ongoing support, you’ll be the trusted contact who keeps everything running smoothly behind the scenes.
- You’ll guide the offshore team, helping them deliver consistent, high-quality outcomes, and reviewing work
- This role is all about creating connection - building trust and showing clients they’re in safe, reliable hands
- Be a representation of the firm in business development, proactively supporting client proposals and onboarding
- Support system integration and be an advocate and driver for new technologies and efficiencies across the business
About You
Why Join?
If you’re ready to step into a role that combines leadership, technology, and people, let’s have a confidential chat.
Emily de Rooy
E : P :
Download our 2025 / 2026 Public Practice Salary Guide :
Know someone great? We offer a $600 referral voucher for successful NZ placements!
Why Work with Us?
#TylerWrenAccounting #TylerWrenPublicPractice
Applicants must be an NZ Citizen, or be a NZ Resident / Open Work Visa
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Service Manager • WorkFromHome, Auckland, New Zealand
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