Client Success Manager

About moomoo

Moomoo is a next-generation, all-in-one digital share trading and investment platform that integrates trading, market data, social networking, and advanced AI-powered technology. It offers free online account opening and provides access to trading shares and ETFs across the AU, US, and HK markets.

Headquartered in Palo Alto, Silicon Valley, moomoo is a subsidiary of Futu Holdings Limited, a Nasdaq-listed fintech company headquartered in Hong Kong. With offices in Hong Kong, Singapore, the United States, Japan, Canada, and Australia, Moomoo and its affiliated companies serve over 27 million users across more than 200 countries and regions.

About the Role

We are seeking a dedicated and results-driven Client Success Manager to join our team in Auckland, New Zealand , as part of the moomoo ANZ Client Success division.

In this role, you will act as the primary point of contact for our clients—ensuring satisfaction, driving product adoption, and achieving upsell targets. You will develop strong client relationships, gather and relay valuable feedback, and collaborate closely with internal teams to deliver exceptional client experiences.

Key Responsibilities

• Client Acquisition & Upsell

Identify potential client acquisition opportunities and build relationships with industry partners and channels.

Serve as the primary contact for moomoo ANZ’s priority clients in Auckland, maintaining strong, long-term relationships through regular engagement.

Collaborate with operations, trading desks, and marketing teams to ensure seamless service delivery.

Your Skills & Experience

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