Client Manager

Job Description

Our Client

We are proud to partner with a newly established broker focused on innovation through Insurtech enablement , supporting the rollout of a new affinity insurance program across New Zealand and Australia . This group combines a relationship-first service model with cutting-edge digital tools, platform-based binding , and streamlined client experiences.

Their culture is professional yet progressive — they value autonomy, collaboration, and initiative, with flexible work arrangements and strong national support structures.

The Role

We are seeking an accomplished General Insurance Broker / Client Manager who excels at building and nurturing relationships while driving business growth through modern, digital solutions.

As the successful candidate, you will take ownership of client engagement, prospecting, and platform-enabled distribution , contributing to the development and expansion of the affinity program nationwide. You’ll be hands-on — connecting with new clients, leveraging Insurtech systems for quoting and binding, and ensuring the delivery of a high-touch, relationship-led service model.

Key Responsibilities :

Develop and maintain strong client relationships across the affinity program network

Proactively prospect and convert new business opportunities

Utilise platform-based quoting and binding tools to deliver efficient service

Participate in roadshows, presentations, and client engagement activities

Deliver on KPIs related to business growth, engagement, and retention

Assist clients with technical queries and platform navigation , ensuring smooth use of the online quoting and binding tools

About You :

3–5 years’ experience in General Insurance broking

Proven success in relationship-driven sales and business development

Comfortable working with digital platforms and Insurtech technology

Strong communication, presentation, and client engagement skills

Self-motivated with a commercial mindset and collaborative approach

Ability to work independently

Why This Role :

Drive innovation through Insurtech

Blend digital enablement with a traditional relationship model

Opportunity to help shape and grow a new national program and penetration in the New Zealand market as a whole.

Flexible environment with strong operational and compliance backing

Next Steps

Interviews will commence prior to year-end, with a late January / early February start .

If you’re an experienced broker ready to combine client engagement with Insurtech capability, we’d love to speak with you.

Requirements

3+ years broking experience