Head Of Communication & Engagement

OverviewAre you ready to lead how Tauranga connects with its people and tells its story?

We're looking for an experienced strategic, innovative leader to head our Communication & Engagement team — someone who brings clarity, builds trust, and drives meaningful public connection.Te Turanga | About the roleAs the Head of Communication & Engagement you'll : shape and deliver Council's strategic narrative and engagement approachbe instrumental in enhancing Council's reputation and building trust and confidence both within the community and among our internal stakeholderslead strategic storytelling that reflects our values and connects with our diverse communitiesadvise and support civic leaders including the mayor, councillors, and chief executive on high-profile issues and opportunitiesdrive innovative engagement that ensures our community's voice is heard and informs decision-makingstrengthen relationships with tangata whenua, government, media, and other key stakeholderselevate our digital presence through smart content, accessible platforms, and data-driven insights

What you'll need to succeedNga Pukenga | What you'll need to succeedTo succeed in this role, you'll bring : a relevant degree or equivalent experience in communication, engagement, or public affairsproven senior-level experience in complex, public-facing environments, including work with government, media, and community stakeholdersIAP2 training or equivalent engagement credentials — to lead meaningful, inclusive consultationstrong digital communication skills, with expertise in web, email, social media, and analytics.

You will becalm and confident in crisis and media situations, with excellent judgement and empathyskilled at managing diverse stakeholders and navigating political environmentscommitted to Te Tiriti o Waitangi, with experience partnering with tangata whenuaa collaborative leader with experience coaching teams and managing suppliersfamiliar with public sector standards including WCAG, privacy, and records legislation.

About Tauranga City CouncilTo Tatou Kaunihera | About Tauranga City CouncilTauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave, flexible hours and work from home options, as well as career development opportunities.You can find out more about working at Tauranga City Council here.

How to applyTo Tatou Kaunihera | How to applyThis is your chance to shape the city's narrative, so if you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you.

For more information, please contact Rob Field at

• note we will not be accepting applications via email.

If you wish to apply, please click 'Apply' at the bottom of this page and follow the link.Applications will close 31st OctoberWe're committed to building a diverse team that reflects the communities we serve.

We welcome applications from people of all backgrounds, including those living with disabilities.

If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at

We will not pay fees or commissions related to unsolicited contact.

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