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JACOBS DOUWE EGBERTSAuckland, Auckland, New ZealandCustomer Service Representative
Auckland CouncilAuckland, NZThe opportunity
We have a full-time opportunity for an empathetic Customer Service Representative to join our team based at the North Shore Memorial Park.
The Memorial Park is a place of beauty, reflection, and remembrance for all of those that visit.
Reporting to the Customer Services Team Leader, you will be part of a high-performing team working with our communities (customers and stakeholders) managing end to end transactions at the cemetery.
No two days are the same and you will be involved in :
- Helping facilitate the bereavement and funeral process
- Creating and building strong relationship with key stakeholders in your area / community
- Helping assist with genealogy, record keeping and monument requests
You can read a copy of the position description
He kōrero mōu : About you
This role would suit someone who is an effective and compassionate communicator with great organisational skills. Our office is open Monday to Saturday 8 : 00am to 4.30pm and flexibility is required due to the nature of the environment.
Key things we will look for in you include :
This role is Monday to Friday with rostered Saturdays.
Ngā āhuatanga kei a mātou : What we offer
We work as an essential service, helping people at their time of need. This can be a very rewarding role. Join our passionate and proactive team who are eager to support the community around them.
If this sounds like you, then apply today and help us deliver a world-class service to Aucklanders.
Ehara taku toa, he takitahi, he toa takitini
My success is not mine alone, but the success of many.
You’ll have access to a range of fantastic Auckland Council benefits, including discounted Leisure Centre membership and a range of other partnership discounts!