CHANEL 2IC

Full-time Sunday - Thursday | Queen Street

We have an exciting opportunity for a customer service expert to join our Cosmetics team at our luxury Chanel counter.

This is a full-time position working 37.5 hours per week as our Chanel 2IC at our Queen Street store.

Our Chanel 2IC will portray excellent customer service by ensuring customer needs are met, appropriate customers are contacted for our promotion / marketing events and customer returns / complaints are handled diplomatically and according to guidelines.

For this role you are responsible for achieving sales targets, cleaning, maintenance and grooming standards in accordance with the Chanel brand.

ABOUT YOU

Our ideal candidate will be sales focused, self-motivated and able to create an excellent customer service experience. Necessary for this role is prior retail\beauty experience, along with excellent communication skills and a high standard of grooming.

ABOUT SMITH & CAUGHEY’S

Founded in 1880 by Marianne Smith-Preston Caughey, we are a premium department store located in Auckland, New Zealand with two locations in Queen Street and Newmarket.

We strive to be the best department store within the New Zealand retail industry, working towards providing customers with the ultimate retail destination and experience, from a customer's first impression, to their last.

Driving this are our company aspirations and values; establishing who we are and encouraging us to continue innovating and moving forward.

To be New Zealand's leading destination department store, both physically and digitally.

Embracing and respecting our heritage, we seek to create an original, niche and compelling offering and to lead the prestige and aspirational department store market segment.