Talent.com

Jobs in New Zealand

Last updated: 19 hours ago
Area Supervisor

Area Supervisor

Smiths DetectionNew Zealand
Full-time
Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 2700 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deli...Show moreLast updated: 30+ days ago
Online Tutor

Online Tutor

SnaphuntNew Zealand
NZ$84,000.00 yearly
Work within a company with a solid track record of success.The Online Tutor will be responsible for conducting interactive video sessions, explaining concepts, assisting students with problem-solvi...Show moreLast updated: 6 days ago
Mechanical Design Engineer

Mechanical Design Engineer

Technical Recruitment Solutions LtdNew Zealand
Our client is a major player in designing and building specialist and custom technical engineering industrial plant and equipment solutions. They are a well-established and growing company who provi...Show moreLast updated: 30+ days ago
UK Charted Accountant with expertise in Xero

UK Charted Accountant with expertise in Xero

Jobs For AllNew Zealand
We are a UK registered Digital Marketing Agency that has customers and contractors world-wide.All accounting has already been reconciled in Xero however this will be our first tax submission to the...Show moreLast updated: 30+ days ago
D&D Policy Lead, Business Services, Data & Digital

D&D Policy Lead, Business Services, Data & Digital

TASAotearoa
Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system.This is mahi that...Show moreLast updated: 30+ days ago
English Planning Lawyers –Auckland or Christchurch, New Zealand

English Planning Lawyers –Auckland or Christchurch, New Zealand

Jameson LegalNew Zealand, New Zealand
NZ$150,000.00–NZ$200,000.00 yearly
Full-time
We are working with a multi-office New Zealand national firm well known for its work in the energy and electricity sectors, as well as their considerable expertise in major urban development and in...Show moreLast updated: 30+ days ago
Senior Vice President Operations (m / f / d)

Senior Vice President Operations (m / f / d)

Hayszealand
Senior Vice President Operations.Permanent employment with our customer zealand Start date : asap Reference number : 741976 / 1. Diesen Job teilen oder drucken.International environment with a pleasant ...Show moreLast updated: 30+ days ago
NZ Safety Advisor

NZ Safety Advisor

Belgravia LeisureNZ
This role collaborates with the Belgravia Group Health and Safety Team, reporting to the Group Health and Safety Manager. Responsibilities include quality safety case management, advice, and technic...Show moreLast updated: 30+ days ago
ServiceNow Solution Architect

ServiceNow Solution Architect

ThirderaNew Zealand
Full-time
ServiceNow Solution Architect to join our team!.You can be home-based anywhere in New Zealand.Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business a...Show moreLast updated: 30+ days ago
Dyrlægestuderende

Dyrlægestuderende

Scantox A / SEast Zealand
Scantox A / S søger dygtig og engageret Dyrlægestuderende.Scantox søger dygtige studentermedhjælpere til arbejdet i vores dyrestalde. Jobbet er primært i weekender hver 3.Det forventes, at du kan arbe...Show moreLast updated: 20 days ago
HEAVY MACHINE OPERATOR

HEAVY MACHINE OPERATOR

YWA HUMAN RESOURCE CORPORATION (FORMERLY YANGWHA)New Zealand
NZ$27.76–NZ$29.66 hourly
Operate various items of plant and ancillary equipment as required by Supervisor (if trained, assessed and deemed competent to do so) including but not limited to excavators, loaders, compactors, r...Show moreLast updated: 30+ days ago
Interventional Cardiologist

Interventional Cardiologist

Global MedicsNew Zealand, NZ
NZ$170,000.00–NZ$250,000.00 yearly
Permanent
Palmerston North Hospital- Te Pae Hauora o Ruahine o Tararua MidCentral.Palmerston North Hospital requires a highly skilled and experienced Interventional Cardiologist to join the Hospital at an ex...Show moreLast updated: 30+ days ago
Food & Beverage Attendant

Food & Beverage Attendant

Rosewood MatakauriNew Zealand
Permanent
Press space or enter keys to toggle section visibility.We are looking for Food & Beverage Attendants to join our fantastic team!. We have both Permanent and Seasonal positions available, for sea...Show moreLast updated: 30+ days ago
Functional Architect, Financials

Functional Architect, Financials

CognizantRemote, New Zealand
Full-time
The Functional Architect provides expert guidance and delivery for functional area engagements.This individual serves as both a functional leader and assistsbusiness development teams by providing ...Show moreLast updated: 30+ days ago
Huisarts | Nieuw-Zeeland

Huisarts | Nieuw-Zeeland

BKVNieuw-Zeeland
Reageer op vacature Jouw nieuwe baan.Dit is een huisarts vacature op het Noordereiland, in een huisartspraktijk op korte afstand van de stad Hamilton. Een omgeving die jou het beste van 2 werelden g...Show moreLast updated: 30+ days ago
Experienced Architectural Technician

Experienced Architectural Technician

New Zealand Institute of ArchitectsNZ
Brewer Davidson Architects are looking for an experienced Architectural Technician to join our friendly and professional team assisting in the design development and documentation of new mid to hig...Show moreLast updated: 30+ days ago
The North Face : Store Manager - Manawa Bay

The North Face : Store Manager - Manawa Bay

VF CorporationNew Zealand, NZL
Full-time
The North Face - Store Manager.Lead a team whilst driving sales, managing inventory and merchandising using your knowledge of the great outdoors!. As Store Manager, your main responsibilities will b...Show moreLast updated: 30+ days ago
  • New!
En karriere med muligheder - bliv revisortrainee hos BDO med opstart september 2025!

En karriere med muligheder - bliv revisortrainee hos BDO med opstart september 2025!

mploy a / sEast Zealand
Kalenderen siger september 2025, og du er klar til at kickstarte din karriere hos et af landets førende revisionshuse.På vej mod dit lokale BDO-kontor overvejer du, hvad du glæder dig mest til – at...Show moreLast updated: 19 hours ago
MAC - Retail Artist - Britomart - Part Time

MAC - Retail Artist - Britomart - Part Time

MACNew Zealand
Our Makeup artists are key to the success of our Brand - they are inspirational Artists who drive a high-touch experience to our customers every time. As a brand we pride our Artistry excellence whi...Show moreLast updated: 30+ days ago
Senior Advisor Claims

Senior Advisor Claims

Oranga TamarikUpper South, NZ
NZ$106,416.00–NZ$117,782.00 yearly
Fixed-term, fulltime position available, contract tile June 2026!!.Preferably Wellington based but open to other locations. We're offering a competitive salary starting from $106,416 to $117,782, de...Show moreLast updated: 4 days ago
This job offer is not available in your country.
Area Supervisor

Area Supervisor

Smiths DetectionNew Zealand
30+ days ago
Job type
  • Full-time
Job description

About Us

Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 2700 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - https : / / youtu.be / JmcKLJTrHLc

Job Description

As an Area Supervisor, this individual has extensive experience in the support of multiple products in Smiths Detection portfolio as well as customers interaction. Has extensive communication skills, both oral and written. Demonstrates strong repair troubleshooting methodology and maintains an advanced technical level of product knowledge. Must have willingness to work on special projects, some of high profile / value / complexity. Performs fault trend analysis and collaborates with relevant stakeholders to develop a solution. Has a strong knowledge of PC applications (MS Word, Excel & Power Point, Visio, etc) as well as SW tools and systems used by Smiths to provide clear, concise information summaries as needed.

Troubleshoots, services, installs (deploys) and repairs equipment at customer sites. Maintains Service Management System and Teams platform to properly initiate, organize and maintain all field service and job files until work is completed. Conducts follow up calls with the customer to check system status.

Duties & Responsibilities

Responsibilities -

  • Carry out service, maintenance and installation of Smiths Detection products
  • Provision of technical support to Smiths Detection customers and sales / project staff
  • Maintenance of technical skills and development of technical knowledge relevant to your role
  • Liaise & communicate with the customers on service matters when required
  • Liaison with Smiths Detection factories and support staff as required
  • Maintenance of appropriate technical licenses and security passes
  • Conduct of basic internal product training with other team members as required
  • Provision of basic safety and operator training on completion of any installation or new works
  • Completion of works documentation and entering it into the service system database
  • Conduct of all work in a professional manner and in compliance with all customer service contracts
  • All incidental duties consistent with the Employee's background, training & qualifications, reasonably delegated to the Employee
  • Customer Interface. Attend quarterly meetings as our Service Representative with major customers
  • Inventory Management. Manage parts stock levels for designate area store location and actively issue stock out to jobs.
  • Reporting. Prepares and submits reporting for customers as required by service contracts.
  • Scheduling. Plans and schedules all planned maintenance activities in the relevant area in conjunction with the Regional Service Manager to ensure all contractual commitments are met. Ensures communication and escalation of all unplanned maintenance works to the Regional Service Manager
  • Second in Charge. When the Regional Service Manager is traveling or on leave the Area Supervisor will be tasked to take on the responsibility of the RSM to ensure works are being completed, customers are being responded to and any issues are escalated to the Service Manager
  • Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
  • Maintains a high technical knowledge level on product(s) of concern and serves as the champion for a specific product or issue.
  • Researches technical issues autonomously as required.
  • Researches, verifies, and generates detailed defect reports and wish list requests.
  • Champions the documentation of problem resolutions in the SMS knowledge base and maintains same on a continuing basis.
  • Assesses product / equipment performance based on field support data; recommends modifications or improvements to assure optimum efficiency.
  • Provides guidance to support personnel in analysing and resolving field problems promptly - reports trends to management.
  • Identifies major subassemblies to be included on the Spare Parts List (SPL) and updates changes as design maturity occurs.
  • Consults with clients to investigate problems and identify opportunities.
  • Provides advanced telephone, email and remote support to customers for the resolution of complex technical problems and documents accordingly.
  • Trains, guides and mentors the Technical Support, Service Lab and Field Service staff to better troubleshoot technical issues.
  • Develops and provides on-site application training programs.
  • Attends trade shows or gives product demonstrations as assigned
  • Establishes and maintains a close relationship with Product Managers in order to support the needs of the customer and remains aware of current technical trends.
  • May perform short or long term project management functions for specific products or customers
  • Comply with and ensure department compliance with Company health, safety and environmental policies.
  • Other duties as required.

The Individual

Skills & Experience -

  • A Bachelor's Degree in a technical discipline is preferred. At least five years related experience and / or training, or equivalent combination of education and experience is acceptable. Strong troubleshooting skills are required and must be computer literate
  • Minimum of 5 years professional experience in the technical support of complex electrical and electronic equipment
  • Individual must possess excellent communication and problem-solving skills and maintain the ability to compose communication to diffuse volatile customer situations as required. Ability to articulate complex technical concepts. A strong orientation for customer focus and teamwork will be required. Ability to multi-task on conflicting priorities. Must be willing & able to travel at short notice. Must be willing and able to be on-call as per the roster.
  • Will be responsible for supervising the team in the RSM’s absence
  • Must be decisive, conscientious, interact well in a team environment, have a strong desire to learn, and beable to lead teams
  • Must have above average troubleshooting skills, strong analytical problem-solving skills, and the ability tointerpret technical questions.
  • Possess excellent organizational, communication, interpersonal skills with the ability to multitask severalprojects at once. Ability to convey complex technical details
  • Strong customer service skills including phone etiquette and conflict resolution, and the ability to handle stressful situations.
  • Self-motivated, reliable, and accountable individual
  • Self-starter, being able to work autonomously with minimal supervision