Customer Service Representative - Three Kings

Overview

This isn’t your average retail role. As a Customer Service Representative at Mico Three Kings you’ll be the first point of contact, and the trusted expert our valued customers rely on. From the moment they walk through the door, you’ll deliver tailored product advice, share your knowledge, and create a customer experience that keeps them coming back. Reporting directly to the Branch Manager, this role offers variety and hands-on involvement across all areas of the branch.

• Recommend products that suit the needs and preferences of every customer
• Process sales and returns at the trade counter
• Merchandising and maintaining stock levels
• Assist with in-store promotions and display setup
• Support with deliveries by driving a company vehicle to various locations across Auckland (You MUST hold a Full Class 1 NZ Driver’s Licence)
• Maintain cleanliness and uphold safety standards through general store housekeeping

This is a permanent full-time role at our Three Kings branch offering 40 hours per week Monday to Friday.

About You

To succeed in this role, you’ll be a natural communicator and relationship builder who puts customers at the heart of everything you do. You’ll be friendly, reliable, enjoy working with others, and ready to jump in wherever needed.

Join Us : We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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