Customer Support Representative (Auckland)

Customer Support Representative (Auckland)

Full time (Hybrid)

✨ Join the tech company that gives 100% of profits to charity.

At Humanitix , every ticket sold makes the world fairer. We’re the first not-for-profit ticketing platform that redirects booking fees into impact projects that are tackling the world’s biggest problems .

Since 2016, we’ve donated $18 million from booking‑fee profits — and we’re not stopping there.

We’re now looking for a Customer Support Representative to join our Auckland‑based Customer Success (CS) Team — the humans behind our event hosts’ happiness.

Long‑term working rights in NZ required.

What You’ll Do

• Be the go‑to problem‑solver for event organisers and guests — across email, chat, phone & video.
• Troubleshoot tech & ticketing issues, guiding customers with empathy and clarity.