Senior Analyst

Lead insights and reporting that drive better service delivery

Collaborate across teams to support financial compliance and transparency

Permanent full time opportunity based in one of our 5 offices

Use your analytical expertise to improve financial oversight and outcomes for disabled people and their whanau.

The Disability Support Services (DSS) Group is responsible for commissioning, funding, and stewarding high-quality services that support disabled people, their families, and whanau.

We're building leadership and management capacity across our teams to deliver both change and business-as-usual effectively.

We work closely with providers, stakeholders, and communities to ensure services are fair, consistent, transparent and sustainable.

With a strong focus on performance monitoring, data, and insights, we're committed to continuous improvement and evidence-based decision-making.

It's an exciting time to join DSS as we strengthen our systems and expand our capabilities.

We're looking for passionate people to help us achieve our goals and make a meaningful impact.

About the role | Mo te tunga :

We have two exciting opportunities available, a Senior Analyst Payments and Monitoring, and a Senior Analyst.

Both roles are ideal for those passionate about data, impact, and continuous improvement.

As the Senior Analyst you'll monitor and analyse service delivery and payment data to ensure accuracy, timeliness, and compliance with contracts and financial controls.

Key responsibilities include :

Extracting, transforming and analysing financial and service delivery data

Designing and delivering clear, accessible reporting for varied audiences

Monitoring payment schedules and resolving discrepancies

Preparing data for audits and identifying risks and improvement areas

Improving data systems and reporting processes using modern systems

Managing your own work priorities and contribute to wider team projects

Building collaborative relationships with stakeholders and data requesters

Mentoring other analysts and supporting best practice across the team

Responding to ad-hoc data requests including OIAs and Ministerial queries

We value diversity and welcome applications from disabled people and those who have lived experience with whanau, or the disability community.

Please contact us if there is any support that we can provide to ensure the recruitment process is accessible to you.

Experience in presenting insights clearly for non-technical audiences

Strong critical thinking skills with the ability to solve complex problems

Previous experience analysing data to inform business decisions

Proficient in BI tools such as Power BI or Tableau

Advanced Microsoft Excel skills, with Power Query and VBA experience desirable

Experience with Snowflake and git desirable

Proven stakeholder engagement skills across diverse business areas

Experience with SAS, SQL, R or Python for data manipulation and analysis

Excellent time management, attention to detail, and sound judgement

Collaborative team player with mentoring experience

A copy of the position description can be found here.

The Ministry of Social Development is a people-centred organisation.

We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.

We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.

Our people are as diverse as the communities we serve.

We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

How to apply | Me pehea te tuku tono :

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note : Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

All applications must be made online.

If this is not possible or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work.

This will ensure that your myHR employee profile is visible as internal candidate.

Joining MSD means being part of a whanau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity.

You can find out more about our values here .

If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

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