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Manager Residence Operations - Korowai Manaaki (12 month fixed term role)

Manager Residence Operations - Korowai Manaaki (12 month fixed term role)

Oranga Tamariki—Ministry for ChildrenSouth Head, Auckland, New Zealand
18 hours ago
Job description

Overview

Manager Residence Operations (12 month fixed term role) at Oranga Tamariki—Ministry for Children. The Korowai Manaaki Youth Justice Residence is a 24 / 7 operation that accommodates 14–19-year-olds awaiting court proceedings or service of a sentence. The role leads day-to-day operations of the largest Residence at Korowai Manaaki and supports tamariki on their pathway to improved futures.

Responsibilities

  • Lead and oversee the day-to-day operations of the Korowai Manaaki residence, ensuring safe, high-performing, compliant operations.
  • Manage and coordinate a 24 / 7 operations team, balance workforce across shifts, and implement risk mitigation and management strategies.
  • Be on the floor, lead from the front, coach leaders, develop high-performing teams, and address people challenges in real time.
  • Make decisions prioritising the wellbeing of staff, rangatahi and tamariki; identify opportunities to improve performance and ensure adherence to policies and standards.
  • Embed best-practice models, therapeutic, trauma-informed, and care-centric approaches into everyday operating practices.
  • Respond to incidents and coordinate timely and effective responses in a dynamic, high-risk environment.
  • Engage with tangata whenua and apply Māori restorative approaches where appropriate.

What’s in it for you / Why join

  • Oranga Tamariki offers a step-based remuneration package with annual progression for experience through tenure. Annual remuneration for this fixed-term role starts between $125,926 and $139,459, with higher duties allowance possible for secondments.
  • Vibrant, supportive team; flexible work options; commitment to wellbeing; significant training and professional development.
  • Inclusive, diverse workplace and opportunities to contribute to the wellbeing of tamariki and rangatahi.
  • Requirements and Qualifications

  • Demonstrated track record of leading from the front in dynamic environments, with experience in developing and coaching leaders and creating high-performing teams.
  • Experience in managing operations in high-risk and complex environments, ideally in social services, justice or health sectors.
  • Ability to work on the floor, roll up sleeves, and ensure smooth operation of residence units.
  • Strong decision-making skills to prioritise safety and wellbeing; ability to drive continuous improvement and ensure regulatory compliance.
  • Commitment to therapeutic, trauma-informed, care-centric approaches and to Oranga Tamariki’s vision, purpose and values.
  • Willingness to work outside standard 9–5 hours with on-call and weekend components.
  • Knowledge of Māori restorative approaches is essential.
  • How to Apply

  • Apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee, apply with your Oranga Tamariki email login. All roles require working free of drugs and alcohol.
  • Additional Information

  • Applications close : Monday 20 October 2025.
  • Seniority level : Mid-Senior level.
  • Employment type : Contract.
  • Job function : Education and Training; Industry : Government Administration.
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    Manager • South Head, Auckland, New Zealand

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