Clinic Operations Assistant

OverviewAt Fertility Associates, we help families grow.

For 37 years, we've supported people across Aotearoa New Zealand on their fertility journey, offering the latest treatment options from leading clinicians, with both private and publicly funded care available.We've proudly welcomed more than 30,000 babies into the world, driven by our commitment to exceptional care, outstanding outcomes, and a strong patient-first ethos.

Our team thrives on collaboration and support, working together towards one shared goal : helping our patients become parents.Our values — Care | Tiaki, Responsiveness | Te Whakautu, and Excellence | Kairangi — guide everything we do.

We're committed to providing the best care for people of all backgrounds, and to be an inclusive, equitable workplace where everyone feels they belong.Why choose Fertility Associates?

A fertility journey is life-changing — and patients never forget how they were treated along the way.

At Fertility Associates, we make that journey as positive as possible, with empathy, kindness, and genuine care.

Our work is more than a job — it's about making a real difference in people's lives and sharing in the joy when dreams of becoming parents come true.The RolePosition : This is a fixed-term, part time position, 15 hours per week, for 6 months.Location : At our lovely clinic in Remuera / Greenlane, right off the motorway.ResponsibilitiesThe Clinic Operations Assistant will provide essential support to the Clinic Manager and the wider clinic team.

This part-time role (15 hours per week) is designed to ensure smooth day-to-day operations through efficient administration, reporting, and patient and team communication.The role requires someone who is highly organised, detail-oriented, and proactive.

By supporting with core administrative and operational processes, the Clinic Operations Assistant will help keep the clinic running smoothly and allow the Clinic Manager to focus on strategic and leadership priorities.Ideal candidate — skills and experienceProficient in Microsoft Word, PowerPoint, Excel, and email / calendar systems.Excellent organisational skills with the ability to prioritise and meet deadlines.Strong attention to detail and accuracy in reporting and data entry.Clear and professional written and verbal communication skills.Ability to work collaboratively with the clinic team and independently when required.Proactive, resourceful, and able to anticipate needs without constant direction.Quick learner with the ability to adapt to new systems and processes.High level of discretion and professionalism in handling sensitive information.Benefits5 weeks annual leave (pro rata)Free on-site car parkingA performance-based annual bonus (discretionary)If you'd like to influence the patient experience, where people often become parents, please get in touch.We will only be considering applicants with the current right to work in New Zealand; please do not apply if you cannot fulfil this requirement.We value the breadth of knowledge and experience a diverse workforce brings to our organisation and strive to be an inclusive team where everyone feels welcome and appreciated.

We encourage applicants from all backgrounds, age, gender identity, sexual orientation, ability, and religion to apply.Unlock job insightsSalary match

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• Skills matchYour application will include the following questions : Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as an Operations Assistant?

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