Operations Coordinator - Admin / Bookkeeping / Hospitality

Admin / Bookkeeping / Hospitality Role.

Tasks include bookkeeping, administration, bartending, logistics, fulfilment, warehouse management, customer service, food handling and cleaning.

About Us

Beer Jerk is an online craft‑beer retailer and operates the Small Gods Taproom in Auckland. We’re a small team working across different areas of the business - our webshop and taproom are the heart of what we do.

The Role

As part of a tight-knit team, there are a wide variety of responsibilities across admin, operations, and hospitality. Tasks include bookkeeping, administration, bartending, logistics, fulfilment, warehouse management, customer service, food handling and cleaning.

Key Responsibilities

• Perform bookkeeping and accounts tasks in Xero; use MS Office for reporting. Create purchase orders, manage stock takes, forecast.
• Serve customers in the taproom - pour drinks, prepare food orders, maintain a clean venue and ensure compliance with licensing and food‑safety standards.
• Pick and pack online orders; arrange courier collections and track deliveries.
• Receive stock, check quality, rotate inventory and forecast orders; handle heavy kegs and other items safely.
• Open and close the bar; ensure smooth service during solo shifts and respond to urgent issues if required.
• Manage customer enquiries by email, phone and social media.
• Maintain / create product listings and manage our website and point‑of‑sale systems.
• Assist with managing events, marketing promotions, and new product launches.

Minimum Skills & Experience

What We Offer

If you have a passion for craft beer, a strong work ethic and the skills listed above, we’d love to hear from you. Please apply with your CV and a cover letter explaining why you’re a great fit for this role.