Operations & Systems Coordinator- Fixed term

Overview

Operations & Systems Coordinator - Fixed term. This 7-month fixed term role provides day-to-day administrative support to the Mobility Team, helping ensure smooth operations across the Auto Centre and Vehicle Inspections networks. You will work with the team to assist with system updates, maintain accurate records, and support key service processes.

What You'll Be Doing

• Assisting with the development, publication, and rollout of policies, procedures, and system updates, including AA Check updates
• Liaising daily with Mobile Inspection Managers to ensure seamless and consistent service across the Inspections network
• Preparing and publishing product performance reports on Pre-Purchase inspections for relevant managers
• Providing Vehicle Inspectors with day-to-day support and guidance on issues related to daily runs, customer queries, and AA Check system challenges
• Managing the allocation and tracking of customer complaints related to inspection services
• Processing customer credits, performing daily banking transactions, and supporting accurate financial reconciliation to maintain smooth financial operations

About You

What We Offer

We offer a lot more than roadside assistance. We’re evolving and expanding into new businesses, offering new challenges and opportunities. This is a great chance to make a real impact in a trusted organisation that values people, professional development, and continuous improvement.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work. If you need any adjustments to participate equitably, please let us know. If you feel you don’t meet all the requirements, please still get in touch—we’d love to korero to see if you might be a great fit for the role.

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