Clinical Administrator | Christchurch

Health New Zealand | Te Whatu Ora is firmly grounded in the

principles of Te Tiriti o Waitangi and is committed to building a health system

that serves all New Zealanders.

About the Role

We are seeking a detail-oriented and compassionate Clinical Administrator to join our team of administrators for the Respiratory Department

at Christchurch Hospital.

In this vital role, you'll play a key part in supporting

patient access to healthcare services by, managing in patient and outpatient

bookings, and ensuring smooth clinical workflows in alignment with Health New

Zealand (Te Whatu Ora) guidelines.

Your main focus will be transcription and administrative

support, ensuring timely, accurate and confidential documentation that

contributes to safe, high-quality care for patients and their whanau.

As part of the Administration and Clerical Pay Equity Claim

settlement this role has been mapped to National Band 5 / Profile Step 1 to

3 (final placement step is dependent on skills, knowledge and experience).

For further information about the administration and

clerical pay equity settlement please follow the link below :

PSA

National Health Administration Collective Agreement - FINAL

(tewhatuora.govt.nz)

Key Responsibilities

• Perform

transcription duties with accuracy and confidentiality, ensuring all

dictated letters and reports are completed within required timeframes.

• Collaborate

with clinical and administrative teams to ensure patients receive timely

access to care.

• Support

the smooth running of outpatient clinics by managing patient arrivals and

departures.

• Maintain

accurate and up-to-date records in the Patient Management System (SI PICS)

and associated databases.

• Ensure

booking processes meet Health New Zealand and Ministry of Health

standards, following business rules and timelines.

• Communicate

clearly and professionally with managers, clinicians, patients and whanau,

maintaining confidentiality at all times.

• Contribute

to continuous improvement by identifying and implementing more efficient

administrative processes.About you

Essential Skills and Experience

• Excellent

customer service and communication skills.

• Proven

experience using data systems and Microsoft Office (Word, Outlook, Excel).

• Exceptional

accuracy, attention to detail and typing skills (50'70 wpm).

• Strong

organisational and problem-solving abilities.

• Ability

to work independently while contributing to a team environment.

• High

standard of written and verbal communication.Desirable

• Administrative

experience in a healthcare or clinical setting.

• Knowledge

of medical terminology and familiarity with public hospital systems.

• Awareness

and respect for cultural diversity, particularly Maori and Pacific

communities.Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring

excellent healthcare for the people of New Zealand.

We embrace a workforce that

is diverse and inclusive so that we are better positioned to understand and

service our community.

We welcome applications from our diverse

Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click 'apply now.'

All applications

must be submitted through our online career's portal.

If you have any

questions about the role, please contact Kerri McCarthy at

We will review applications as received and may proceed

with the recruitment process, before the closing date of this advert.