Administration Team Leader

full-time position working 40 hours per week Health New Zealand | Te Whatu Ora is firmly grounded in the

principles of Te Tiriti o Waitangi and is committed to building a health system

that serves all New Zealanders.

About the Role

We are seeking a motivated and experienced Administration

Team Leader to join our HR Shared Services Leadership Team at Health New

Zealand | Te Whatu Ora Waitaha Canterbury.

In this pivotal role, you will provide leadership and

operational oversight to a team of administration specialists who deliver

high-quality HR-related administrative and customer support services across the

organisation.

You'll play a key part in maintaining service excellence, driving

process improvement, and ensuring compliance in all aspects of people

administration and support.

You'll thrive in a fast-paced, dynamic environment'balancing

people leadership, workload prioritisation, and system improvement to ensure

efficient and accurate delivery of HR services that enhance the employee

experience.

Key Responsibilities

• Provide

day-to-day leadership, management, and support to the administration team.

• Drive

a culture of service excellence through consistent, client-focused

delivery.

• Oversee

operational planning, workflow coordination, and prioritisation of new and

ongoing work and projects.

• Recruit,

onboard, coach, and develop team members to ensure capability growth and

succession.

• Monitor

performance, set clear goals and KPIs, and ensure service standards are

met.

• Review

and improve processes, systems, and tools to enhance efficiency and

consistency.

• Ensure

all HR administration and support activities meet legislative and policy

requirements.

• Produce

accurate reporting to support audits and organisational outcomes.

• Lead

with integrity, fostering inclusion, collaboration, and wellbeing across

the team.

Te Tiriti o Waitangi and Equity

• Actively

supports Maori health gain and equitable outcomes for Maori.

• Demonstrates

cultural safety and awareness of Te Tiriti o Waitangi principles in daily

practice.

• Promotes

Maori- and Pacific-led approaches to improving health equity and

representation in leadership.

• Models'

cultural competence, critical self-awareness, and equity-focused

decision-making.

About You

You are a confident and people-focused leader who thrives on

bringing out the best in others.

With your strong organisational skills and

passion for continuous improvement, you'll be comfortable managing multiple

priorities while fostering a positive, high-performing team culture.

Your ability to coach, mentor, and develop others'combined

with your sound understanding of HR processes and compliance requirements'will

ensure success in this key leadership role.

Essential Skills and Experience

• Proven

leadership experience within an administrative or HR environment.

• Strong

understanding of HR systems, processes, and legislative compliance (e.g.

Holidays Act).

• Excellent

communication and interpersonal skills, with a focus on customer service.

• Highly

organised, adaptable, and able to manage competing priorities.

• Demonstrated

commitment to Te Tiriti o Waitangi and equitable outcomes.

• High

levels of integrity, professionalism, and self-awareness.

• Proficient

in Microsoft Office (Word, Excel, Outlook).

• Proven

experience in developing and coaching teams to achieve success.

Desirable Qualifications

• Tertiary

qualification in Business Administration, Human Resources,

or a related field.

• Experience

in the public health or government sector.

• Knowledge

of HR information systems and reporting tools.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring

excellent healthcare for the people of New Zealand.

We embrace a workforce that

is diverse and inclusive so that we are better positioned to understand and

service our community.

We welcome applications from our diverse

Maori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click 'apply now.'

All applications

must be submitted through our online career's portal.

If you have any

questions about the role, please contact Kerri McCarthy at

We will review applications as received and may proceed

with the recruitment process, before the closing date of this advert.