Team Leader

About us

ACC exists to support people -'we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

Our vision is'a future where we work together so that all people and their communities can live lives they value.

'Our purpose is to improve lives every day'through a focus on prevention, care, and recovery for all people in New'Zealand who are affected by injury.

You can find more about ACC and the work we do'here.

About the role

This is a fixed term opportunity available until 27 / 11 / 2026.

As a new leader'in'our'Christchurch Client Administration hub, part of a national back-office function,'you will be'supporting Client Administration employees who are often not only new to ACC but also working in their first role in a corporate environment, as well as some seasoned professionals.

You will'empower'your'team to'provide an accurate and efficient supportive'service ensuring our clients receive the right support'to enable'their effective'rehabilitation and subsequent return to independence.

About you

To be successful you will need to be able to hit the ground running and will be in your element coaching and mentoring'team members and'providing support to ensure our success.

You'will'thrive working'in a'fast-paced'environment and'enjoy the opportunity to'work'collaboratively both locally and nationally.

If you are a customer focused leader who thrives on consistency, collaboration and supporting your team to deliver quality customer experiences this is the role for you.

Important Skills

• Leadership experience in a fast-paced'inclusive environment.
• Proven ability to motivate operational teams to achieve customer outcomes using data and insights.
• Experience coaching people to achieve'results, adapting your approach to suit individual needs and styles.
• Strong interpersonal skills with the ability to make pragmatic decisions in complex and / or challenging situations.
• Ability to motivate teams with a collaborative approach.
• You'll bring curiosity and a drive for continuous improvement, along with resilience, adaptability, and the ability to thrive through change.
• Ideally, you will have experience turning around team performance, lifting culture, and positively shifting behaviours through strong, values led leadership.

We're looking for someone who is proactive, efficient, and thrives in a collaborative environment.

You'll bring strong initiative, a people first mindset, and a genuine belief in our purpose.

Comfortable leading through ambiguity, you'll seek out opportunities, solve problems independently, and help drive momentum.

Benefits of working at ACC

• Base salary : '$101k - $109k (+ 9% superannuation) depending on experience.
• A supportive and inclusive work environment that values your knowledge and expertise.
• Opportunities for professional development and growth within the organisation.
• The option to explore flexible working that suits your needs and ours.
• A challenging opportunity with plenty of variety.

How to apply

Please attached your CV and cover letter.

Applications will be assessed as they are received; therefore, we encourage you to apply promptly as the vacancy may close earlier than anticipated.

Applications will close'Tuesday the 2nd of December

• at 11 : 59pm.

'If you encounter accessibility issues when submitting your application, please

Late applications will not be accepted.